Chiropractic Receptionist (Edmonton)

Part-Time Receptionist **Riverbend Chiropractic & Wellness | Edmonton, AB** **About Us** Riverbend Chiropractic & Wellness is a busy, patient-focused healthcare clinic in Edmonton. We take pride in providing excellent patient care and creating a welcoming experience from the moment someone walks through our doors. We're looking for a friendly, reliable, and organized Part-Time Medical Receptionist to join our team. **The Role** As our receptionist, you'll be the first point of contact for patients and play an important role in keeping our clinic running smoothly. We're looking for someone who genuinely enjoys working with people, takes pride in providing excellent customer service, and can confidently manage multiple responsibilities throughout their shift. The right person is dependable, professional, detail-oriented, and comfortable working independently. Previous healthcare experience is an asset, but a positive attitude and strong work ethic are even more important. Key Responsibilities * Welcome patients and visitors with a friendly and professional attitude. * Answer incoming phone calls and assist with patient inquiries. * Schedule, confirm, and manage patient appointments. * Process payments and handle insurance direct billing. * Complete daily billing and financial reconciliation. * Maintain accurate patient records and protect confidential information. * Keep the reception area clean, organized, and welcoming. * Assist with general administrative duties as required. * Ensure the front desk operates efficiently throughout each shift. What We're Looking For * Previous receptionist, administrative, or customer service experience. * Excellent communication skills and professional phone etiquette. * Friendly, approachable, and patient-focused personality. * Strong organizational skills and attention to detail. * Ability to multitask and stay organized in a busy environment. * Comfortable using computers and learning new software. * Ability to work independently and take initiative. * Reliable, punctual, and committed to consistent attendance. * Experience with Jane App, medical reception, or clinic management software is an asset. * Experience with insurance billing and direct billing is an asset. **Most importantly, we're looking for someone who is dependable, takes ownership of their responsibilities, and contributes positively to the team.** Schedule & Hours **Part-time | Approximately 15 hours per week** Consistent weekly schedule: * Monday: 8:00 AM – 12:00 PM * Thursday: 2:00 PM – 7:00 PM (occasionally until 6:00 PM) * Saturday: 8:00 AM – 1:00 PM (occasionally until 12:00 PM) **Important:** Availability for all three shifts, including Saturdays, is required. Consistent availability is essential for this position. Compensation * Hourly wage: Based on experience. * Consistent, predictable weekly schedule. Why Join Riverbend? * Work with a friendly and supportive healthcare team. * Predictable part-time hours. * Profe