Customer Service Representative

**Join Our Hot Pilates & Yoga Studio in Vancouver** Do you love yoga, Pilates, and the energy of an active, wellness-focused community? We’re looking for a friendly, organized, and passionate Front Desk Customer Experience superstar to join our team. This isn’t just a desk job—it’s about creating a welcoming space where people feel inspired to move, connect, and thrive. **What You’ll Do** * Be the first smiling face our clients see—warmly welcome every guest. * Manage check-ins, bookings, retail sales, and studio flow with ease. * Share your knowledge of our classes and help clients find the right fit. * Keep the space looking beautiful, calm, and ready for practice. * Support instructors and the studio team with daily operations. * Create a vibe—positive, cool, and connected—that makes people want to come back. **Who You Are** * Friendly, approachable, and customer-focused—you love making people feel at home. * Reliable and punctual—our clients count on you to set the tone. * Organized and detail-oriented—you can juggle bookings, payments, and tasks smoothly. * A natural communicator—you’re clear, upbeat, and professional. * Comfortable with tech (booking software, payment systems). * Active and health-conscious—you enjoy yoga, Pilates, fitness, or wellness, and it shows. * A team player who’s happy to pitch in wherever needed. **Bonus Points** * Experience in customer service, hospitality, retail, or fitness/wellness studios. * Passion for building community and connecting with people. * Flexibility to work evenings, weekends, and peak studio hours. **Why You’ll Love Working Here** * Be part of a vibrant, positive community where movement and wellness are at the core. * Free access to yoga + Pilates classes (so you can live the lifestyle). * A supportive, fun team environment where your contribution matters. * Growth opportunities as we expand and build our community. **How to Apply:** Send your resume and a short note about why you’d love to join our team to info@hotyoga101.com. Subject Line: Front Desk Application - (Your Name) Pay: $18.25 per hour Expected hours: 8.0 – 20.0 per week Work Location: In person