Customer Service Representative – Logistics (full-time, permanent)

Job title: Customer Service Representative – Logistics (full-time, permanent) Company: Primetime Location: Vaughan, ON Job type: Full-time, permanent Pay: $40,000 – $45,000 per year Shifts: Morning and afternoon shifts available About Primetime Primetime has been in business since 1998. We handle time-sensitive deliveries for our customers every day, and our customer service team is the reason those deliveries run smoothly. We’ve built a workplace that’s professional, friendly and family-oriented, and we’re growing. What you’ll do * Be the first point of contact for our clients by phone and email * Take and enter orders, and give customers delivery status updates and ETAs * Work closely with dispatch and drivers to sort out issues quickly * Keep accurate records and reports in Excel * Build strong, long-term relationships with our customers What we’re looking for * 3 to 5 years of customer service experience. Logistics, courier or transportation experience is a plus. * Excellent written and spoken communication. This one is essential. * A strong working knowledge of Excel * A calm, problem-solving attitude when things get busy * Availability for morning or afternoon shifts What we offer * $40,000 – $45,000 per year * Benefits after 3 months * Full-time, steady, year-round work * A family atmosphere and a team that values long-term relationships * Room to grow with a busy, expanding company How to apply Email your resume to info@dif.ca with “Customer Service Representative” in the subject line. Know someone who’d be a good fit? Send them this posting. Pay: $40,000.00-$45,000.00 per year Work Location: In person