Regional Operations Manager

Are you an experienced people leader who enjoys coordinating staffing, schedules, and logistics across multiple locations? Archipelago is seeking an organized, practical operations manager to support the reliable delivery of our fisheries monitoring programs. Your primary focus will be to ensure that our port teams have the staffing, resources, and support needed to deliver their work effectively. You will lead Port Supervisors in our BC coastal ports and the US, coordinate operational requirements, resolve staffing and scheduling challenges, and monitor operational performance. This is an operational management position, with occasional travel to support program delivery. **WHAT ARE WE ALL ABOUT?** Archipelago is a global team of more than 100 dedicated professionals who provide clients with expert guidance and industry-leading solutions. We design and deliver integrated tools and workflows that efficiently capture, review, and report monitoring data, helping our partners make informed decisions with confidence. The focus of our work is commercial fisheries monitoring and environmental services. We have been headquartered in Victoria and operating on the west coast of British Columbia for almost 50 years. We also have offices in Port Hardy, Prince Rupert, and Ucluelet, British Columbia as well as the US in Alaska, Oregon, and Hawaii and Australia. **WHAT WILL YOU DO?** * Lead and support Port Supervisors and staff across our coastal British Columbia and US locations, establishing clear expectations and accountability. * Oversee workforce planning and scheduling to maintain appropriate staffing levels and reliable program coverage. * Work with Port Supervisors and Human Resources to coordinate recruitment, hiring, onboarding, and training. * Coordinate travel, temporary staff coverage, and other logistics needed to support operations across locations. * Respond to staffing gaps, scheduling changes, and operational issues, coordinating practical solutions with the appropriate teams. * Monitor operational budgets, goals, and key performance indicators, identifying opportunities to improve efficiency and resource use. * Maintain effective communication with clients, fishing industry representatives, government staff, and internal teams. * Maintain clear operating procedures, training materials, and staff communications * Travel to coastal offices to support supervisors and staff and assist with basic equipment or IT issues as needed. **WHAT DO YOU OFFER?** * Experience in managing staff, schedules, and operational requirements across multiple teams or locations. * Strong workforce planning, logistics coordination, and problem-solving skills. * Ability to maintain service delivery when staffing needs and priorities change. * Experience monitoring budgets, costs, and operational performance. * Experience with project management. * Familiarity with incorporating AI tools into daily workflows to improve efficiency, support problem solving and en