Location Manager (Hespeler)

Posting #26-50 **Location Manager** **Full-Time, Permanent** **Location: Hespeler (On-Site)** **Posting Date:** November 13, 2026 **Posting Closing:** November 30, 2026 at 4:00 pm ***\*Please do not apply through Indeed "Apply Now"*** ***\*Only those who apply through to the recruitment@cambridgepl.ca email will be reviewed.*** **This is a posting for an existing vacancy.** Under the general direction of the Director, Digital and Public Services, the Location Manager is responsible for the daily operations of the library location. They are responsible for providing effective leadership and supervision to staff; for ensuring community engagement and a vibrant response to community needs; and for the overall operating effectiveness of the location, in alignment with the organization’s vision, mission, and strategic goals. They are responsible for providing advanced front-line reference and reader’s advisory to library members and resolving member issues referred from front line staff. In consultation and collaboration with other members of the management team and service divisions, they are responsible for seeking solutions and implementing services to meet the unique needs of community members in their location catchment, including maintaining relationships with external partners. **What You’ll Do** As a Location Manager, you will: Responsibility for program/service delivery (internal/external), coordination of staff * Manages directly, the delivery of location services and maintains a safe work environment. * Builds and maintains relationships with the community to ensure library services are responsive to community needs and interests. * Investigates and resolves escalated member complaints and concerns. * Participates in material selection planning to ensure purchasing meets current demand and supports programming for all ages. * Responsible for addressing inappropriate or disruptive behaviour of members according to established procedures. * Promotes CPL and the use of its programs and services by conducting tours, orienting new members to the collection, writing magazine and newspaper articles, material reviews and website content as requested. Participates as requested in meetings with outside agencies and institutional partners to promote CPL, undertake joint activities and address inter-agency/institutional problems to ensure the delivery of regular services and special programs. * Responsible for the look and feel of the overall location and ensures proper procedures are followed when requesting work orders from internal support services. Project management (planning, producing, implementation, monitoring, reporting) * Works with other department leads as appropriate to coordinate location staff in the delivery of programming that is consistent within the programming framework and guidelines. * Undertakes assigned systemwide projects and other location-specific initiatives. Supports the development, piloting and implementati