Domestic Violence Support Navigator

**Domestic Violence Support Navigator - Casual/Relief** **Fundy Region Transition House Inc.** **St. Stephen, New Brunswick** **$25.50/hour + 4% vacation pay + 4% holiday pay | 12-hour shifts** Fundy Region Transition House provides safe, supportive emergency shelter to women and children experiencing domestic and intimate partner violence. We are looking for a dependable, compassionate and self-motivated individual who can remain calm in challenging situations, work independently and provide meaningful support to women and children experiencing violence. This frontline role provides client-centered emotional and practical support, crisis intervention, safety planning and system navigation while helping maintain the safety and day-to-day operation of our 24/7 residence. **Primary Duties and Responsibilities** * Respond to the 24/7 crisis support line and text service, providing immediate support, information and referrals to individuals affected by domestic and intimate partner violence. * Provide trauma- and violence-informed crisis intervention and support women in developing individualized safety plans. * Provide daily emotional and practical support to women and children throughout their stay, building respectful relationships that uphold dignity, empowerment, choice and autonomy. * Complete intakes and support women and children as they settle into the Transition House. * Provide system navigation support and warm referrals, working with community agencies, healthcare providers and other services to help women access the supports they need. * Help maintain a safe, welcoming and respectful environment for residents and staff. * Support the day-to-day operation of the residence, including assisting with meal preparation, light housekeeping, care for the shelter cat and medication distribution. * Complete required documentation and maintain accurate, confidential records in accordance with organizational policies. * Maintain confidentiality and professional boundaries in all aspects of the work. * Participate in ongoing training and professional development. **What We Are Looking For** Previous transition house experience is not required. Training and support will be provided. We are looking for someone who: * Is dependable, respectful and able to remain calm and make sound decisions in challenging situations. * Is comfortable working independently within established policies and procedures. * Has strong communication and interpersonal skills. * Can build supportive, professional relationships while respecting client choice, dignity and autonomy. * Understands the importance of confidentiality and professional boundaries. * Can complete clear and accurate documentation. * Is comfortable sharing the practical responsibilities of working in a residential setting. * Is open to learning about domestic and intimate partner violence and trauma- and violence-informed practice. * Is able to work 12-hour shifts, including days, nights, weeken