Manager, Information Security Operations

At the University of Waterloo, we create and promote a culture where everyone can reach their full potential. As an employee, you get support & opportunities that empower you to advance your career. Explore how we can bring big ideas to life, together. The University is a welcoming workplace for those of all abilities, interests, and expertise. As part of our workforce, you can do what you do best, every day. Learn more about our recruitment process. **Job Requisition ID:** 2026-03490 **Time Type:** Full time **Employee Group:** Staff **Job Category:** IT Security **Employment Type:** Permanent **Department:** Information Systems and Technology - Information Security Services **Hiring Range:** $113,285.63 - $141,607.03 **Posting Information:** This posting is for an existing vacancy. The internal posting deadline for this position is *November 12, 2026,* at 11:59PM. **Job Description:** **Primary Purpose** This position is accountable for ensuring the effective operation of the Information Security Operations Centre (SOC) to support the information security objectives of the University. The incumbent provides leadership for information security monitoring, incident response and related operations, ensuring service objectives are met. The position provides operational and technical leadership to the information security operations team and advises senior leadership on information security risks, priorities, and opportunities. **Key Accountabilities** **Establishes priorities and leads the ongoing development of network security monitoring, network access control and security incident response at the University by:** * Identifying threats to the campus IT infrastructure, assessing their potential impact, and developing strategies to detect, and mitigate those threats. * Participating in security architecture development to ensure threats and information security risks are appropriately assessed and addressed. * Ensuring that the technology and capabilities employed by Information Security Services evolve in response to the changing threat landscape, technological developments and University requirements. * Advising senior leadership on significant information security risks, operational priorities, and recommended mitigation strategies. * Collaborating with campus stakeholders to develop and promulgate information security standards. Working with ISS and IST leadership to respond to audit findings as appropriate. **Ensures the effective utilization, deployment, and development of human and capital resources for information security operations at the University** * Hires and develops the information security operations team. * Coaches, trains and develops employees to enable their professional development and maintain the specialized capabilities by the function. * Conducts regular reviews with direct reports and establishes performance expectations and priorities. Allocates resources and establishe