Field Service Technician - Acheson (2x)

**Responsibilities** -------------------- * Diagnose mechanical, hydraulic, electrical, and electronic faults on mobile and crawler cranes using diagnostic tools, technical manuals, schematics, and manufacturer resources. * Perform repairs, component replacements, adjustments, and functional testing in accordance with manufacturer specifications to restore equipment to safe, reliable operating condition. * Complete scheduled servicing, preventive maintenance, inspections, and equipment checks, identifying and communicating required repairs and follow-up work. * Carry out pre-delivery inspections (PDI), document deficiencies, and complete or coordinate corrective work to prepare new cranes for customer delivery. * Commission newly delivered cranes at customer sites, completing required setup checks, system verification, functional testing, and commissioning documentation in accordance with manufacturer procedures. * Provide customer familiarization and training during new crane deliveries, covering equipment features, operating guidelines, routine maintenance requirements, and manufacturer safety instructions within the technician’s scope of authorization. * Provide on-site and remote technical support to customers and service personnel, assisting with troubleshooting, maintenance questions, and equipment-related concerns. * Participate in the scheduled on-call rotation and respond to after-hours service requests, providing technical assistance and field support in accordance with company dispatch and escalation procedures. * Maintain company and customer safety standards by identifying hazards, applying required controls, and completing and updating Field Level Risk Assessments (FLRA), Job Safety Analyses (JSA), and other required safety documentation. * Prepare accurate, timely service reports and work order documentation, recording diagnostic findings, work performed, labour and travel time, parts used, test results, and outstanding issues. * Escalate complex, recurring, or unresolved technical issues to the Technical Advisor Group, providing fault codes, diagnostic results, photographs, equipment details, and supporting service history, and documenting the actions taken and outcomes. * Coordinate service activities, parts requirements, travel, and follow-up work with service supervisors, parts teams, and customers, communicating job progress and changing requirements across Western Canada. **Competencies** ---------------- * 3-5 years of relevant work experience. * Red Seal Heavy Equipment Technician (HET) Journeyperson Certificate. * Comfortable working on a 14-days-on / 14-days-off schedule, with 12-hour shifts. * Working knowledge of electrical, hydraulic, pneumatic and mechanical components. * Demonstrated diagnostic and troubleshooting skills, component exchange, repair and warranty related activities. * Ability to read and understand schematics and technical drawings. * You are able to effectively communicate detailed and complex info