Human Resources Business Partner

**Company Bio** Legal Aid Ontario employees are committed to making a difference in the lives of our clients. As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law. If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below. **Primary function** Legal Aid Ontario is looking for a strategic, results-oriented, client-focused human resources professional to provide a broad range of comprehensive generalist services in a multi union environment. Reporting to the Manager, HR Advisory Services and Recruitment and working as a member of a cohesive team, the Human Resources Business Partner will act as a consultant and strategic partner to provide advice, information and support to managers/directors in a variety of HR capacities. Home Location: Toronto Provincial Office Secondary Location: n/a **Key accountabilities** The Human Resources Business Partner is responsible for providing strategic advice and direction to employees and managers on all Human Resources related issues to an assigned client group, while ensuring high quality, confidentiality and timely service standards. This includes but is not limited to: * Consulting with managers and directors in client group on a regular basis to understand HR needs and partner strategically to solution and anticipate arising issues * Leading the employee complaint and grievance processes, which may require complex/sensitive fact finding, creativity and dispute resolution management through consultation with managers and union partners * Managing family status accommodation process by liaising with employees and managers on all family status requests * Advising and coaching managers on employee/labour relations, performance management and attendance management matters * Partnering with legal counsel on matters proceeding to mediation/arbitration * Tracking and analyzing data to identify departmental trends (e.g. attendance, grievance types) and recommend actions to management * Providing subject matter expertise and guidance on matters involving accommodation, workplace discrimination and harassment, and employee relations in general * Developing and implementing HR policies, standard operating procedures, and programs in collaboration with other HR team members aligned with best practice and changing legislation * In collaboration with Talent & Organizational Development, develop and deliver education programs for client managers to provide guidance in HR processes and management (e.g. progressive disciplinary procedure) **Required skills & experience** * Possess a diploma or degree in human resources at the post-secondary level combined with a minimum 5 ye