Medical Receptionist – Morning, Evening & Overnight Shifts

**About Us** GNMI MRI & CT Medical Imaging is one of Ontario’s leading community diagnostic imaging providers, operating 26+ clinics across the GTA and broader Ontario. We deliver fast, high-quality MRI and CT imaging with a patient-first approach. Our Windsor site is growing and extending its hours, and we’re hiring Medical Receptionists for morning, evening, and overnight shifts. **The Role** As the first point of contact for our patients, the Medical Receptionist keeps the front desk running smoothly and makes every patient feel welcome and informed. You’ll work closely with our MRI and CT Technologists and Technical Assistants to keep the day on schedule, from the first patient in the morning to the last scan overnight. **Key Responsibilities** * Greet patients warmly, check them in, and verify identification, OHIP, and requisition details * Book, confirm, and reschedule MRI and CT appointments by phone, email, and fax * Enter and update patient information accurately in the RIS * Make sure patients complete required forms, including MRI safety screening, and direct concerns to the technologist * Answer phones and respond to inquiries from patients, referring physicians, and clinics * Process requisitions, faxes, and referrals; follow up on missing or incomplete information * Handle payments for uninsured services and issue receipts * Coordinate patient flow with the technical team to minimize wait times * Keep the reception and waiting areas clean, organized, and welcoming * Overnight shift: open and close the site securely, manage patient check-in independently, and follow after-hours procedures * Maintain strict patient confidentiality in accordance with PHIPA **What We’re Looking For** * High school diploma required; Medical Office Administration diploma or certificate is an asset * Previous experience in a medical office, clinic, or diagnostic imaging setting preferred * Familiarity with medical terminology, OHIP billing, and scheduling systems an asset * Strong computer skills and fast, accurate data entry * Excellent customer service and phone manner, with patience and empathy for anxious patients * Ability to multitask and stay organized in a fast-paced environment * Dependable and self-directed, especially for overnight shifts when working with a small team * Availability for the shift(s) you’re applying for, including weekends as scheduled * Additional languages (e.g., French, Arabic) are an asset **Available Shifts** * Morning * Evening * Overnight Please indicate which shift(s) you’re applying for in your cover letter or email. **What We Offer** * Competitive hourly wage, with a shift premium for overnight hours * Paid training on clinic systems and workflows * Supportive, team-oriented environment * Opportunities for growth within a large, expanding multi-site organization **How to Apply** Send your resume and a brief cover letter to **charley@gnmi-imaging.com** with the subject line **“Medical Receptionist – Win