Employment Counsellor

**Job Summary** **Employment Counsellor** **Full-Time Permanent Position (37.5 hours/week)** **About IRCOM** IRCOM supports newcomer families as they build their lives in Canada through programs and services focused on housing, settlement, education, employment, and community engagement. We are committed to creating an inclusive, welcoming workplace where staff are supported to grow professionally while making a meaningful difference in the lives of newcomers. **What IRCOM Offers** · A warm, fun and supportive work community · An incredibly diverse workplace that is committed to staff wellness and inclusion · A staff team that is passionate, committed and unified in supporting successful integration of newcomer refugee families · An inner-city organization committed to Truth and Reconciliation · A family-friendly organization with a comprehensive benefits package · A place where you can make a difference and feel the rewards of your work on a daily basis **Candidate Profile** The successful candidate is an experienced employment services professional who is passionate about helping newcomer refugees achieve meaningful, long-term employment outcomes. They are a strong communicator, skilled problem solver, and relationship-builder with the ability to support individuals from diverse backgrounds. This role is ideal for someone who enjoys working directly with participants while contributing to a new and evolving program. They are caring, organized, and adaptable, with sound judgment and a trauma-informed, strengths-based approach to helping participants overcome barriers and achieve greater economic stability. **Position Summary** Reporting to the Employer Relations Manager, the Employment Counsellor provides direct employment services to refugee newcomers participating in IRCOM's employment program. This is a highly participant-focused role that combines employment counselling, case management, outreach, and employment retention support. The successful candidate will carry the primary program caseload and play a key role in participant recruitment, service delivery, documentation, and continuous program improvement. **What You Will Do** **Employment Services and Case Management** · Serve as the primary case manager for program participants, conducting assessments, determining eligibility, and developing individualized employment plans. · Provide employment counselling, coaching, workplace readiness, and job search support tailored to participant goals and needs. · Connect participants with employment opportunities, training, community resources, and other supports that address barriers and promote long-term employment success. · Maintain ongoing follow-up, service coordination, and referrals to support employment retention, career progression, and participant well-being, including for individuals with complex needs or barriers. · Support participant eligibility screening and referral processes, ensuring individuals who are n