Training Administrator

**RelyOn Canada** **Location:** Dartmouth, Nova Scotia **Anticipated Start Date:** As soon as possible **Work Location:** In person RelyOn Canada is an ISO-registered, service-based company committed to exceeding client expectations by delivering quality services on time, the first time. We provide specialized safety and survival training to the onshore and offshore Oil & Gas industries, industrial and maritime sectors, and civilian and military aviation. RelyOn Canada is currently seeking a **Training Administrator** to join our team at our Nova Scotia training facility in Dartmouth. This is an important administrative and client-facing role that supports the day-to-day operations of our training facility. The successful candidate will play a key role in coordinating training activities, supporting instructors and trainees, maintaining accurate training records, and ensuring an exceptional experience for our clients. As a primary point of contact for staff, clients, and trainees, the ideal candidate will be professional, approachable, organized, and customer-service focused. They will thrive in a fast-paced, dynamic environment, demonstrate initiative, and be comfortable managing multiple priorities while working both independently and as part of a team. **Key Responsibilities** * Coordinate and manage the daily trainee check-in and registration process. * Serve as a primary point of contact for clients, trainees, instructors, and staff. * Maintain and update training schedules, course bookings, and enrolments. * Coordinate administrative requirements to ensure training programs are properly organized * Respond to incoming telephone calls and email inquiries in a timely and professional manner. * Prepare, process, and issue training certificates and related documentation. * Maintain accurate electronic and physical records, including course files and trainee information. * Coordinate courier services, parcel pickups, deliveries, and outgoing shipments. * Provide general administrative and clerical support to the training facility. * Assist with other duties and special projects as required. **Essential Skills & Qualifications** The successful candidate will demonstrate: * A strong customer service orientation and commitment to client satisfaction. * Excellent written and verbal communication skills. * Exceptional organizational skills and attention to detail. * The ability to work independently, take initiative, and manage competing priorities. * Strong time management skills and the ability to meet deadlines in a fast-paced environment. * A positive, adaptable, and professional approach to working with colleagues, clients, and management. * Strong computer skills and proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, Outlook, SharePoint, and OneDrive. * The ability to adapt to a growing business environment where priorities and demands may change. A university degree, college diploma in Office or