Business Development Director

**Description** **Description** **About FirstService Residential:** FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada. Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture. Our 19,000 associates can count on competitive salaries, top-tier medical, dental, career training, and support for continued professional development. **Experience being part of a high-performing team with a fulfilling career in property management with FirstService Residential.** **Job Overview:** The **Business Development Director** is a highly motivated self-starter who will lead and provide strategic sales initiatives, engage in marketplace sales activity and work closely with the Market Leaders, operational Executives and the Marketing Department on lead generation activities, sales activities and proposal generation activities. The role requires superior planning, communication and business development skills together with the ability to effectively collaborate with various internal senior associates to effectively close sales and achieve targets. **Responsibilities:** The job duties listed are typical examples of the work performed by positions in this job classification. Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty. * Lead the development, implementation, and ongoing refinement of new client development strategies, and processes for FirstService Residential in the Lower Mainland * Develop and execute strategic sales plans to secure residential Strata management contracts aligned with the company’s client-type strategy. * Identify and pursue new business opportunities through networking, industry events, direct outreach, referrals, and lead generation efforts. * Manage and actively participate in the full sales cycle, including needs assessments, proposal preparation, RFP responses, sales presentations, and contract negotiations. * Utilize CRM tools (Dynamics) to maintain accurate lead and opportunity data, document activities, track follow-up schedules, and manage sales pipeline performance. * Support expansion of current and emerging market territories by providing trend analysis, competitive insights, and recommendations related to service lines, product types, and regional opportunities. * Attend planning, strategy, and business development meetings as requested; provide timely reports on pipeline progress, competitive activity, and industry trends to senior leadership. * Collaborate with Marketing and Sales Operations to develop proposal content, value messaging, and sales materials; continually seek innovative ways to communicate the company’s value to prospective clients. * Deliver compe