Intake Legal Assistant/Paralegal

**Position**: **Intake Legal Assistant – Pacific Bridge Legal Clinic** Permanent Full-Time In-Person (35 hours per week, Monday – Friday) The Pacific Bridge Legal Clinic (operating under the Community Legal Clinic Operating Society of BC) is currently recruiting for a full-time Intake Legal Assistant to join our team of professionals. The Pacific Bridge Legal Clinic is a new community legal clinic located in Surrey, BC. The clinic’s mission is to increase access to justice by providing high-quality free legal services and education to the community across a diverse set of practice areas, including immigration, employment, human rights, and housing. The clinic is committed to a client-centered and trauma-informed approach for removing barriers to justice for marginalized communities. The Pacific Bridge Legal Clinic offers competitive salaries, excellent benefit packages, and opportunities for professional development. Reporting to the to the Clinic Director, the Intake Legal Assistant provides support and assistance to the Clinic Staff Lawyers in the Surrey office. Under the guidance of the Clinic Staff Lawyers, the Intake Legal Assistant assists with the delivery of legal services by: · Responding to telephone and e-mail inquiries and greeting visitors to the office; · Conducting intake interviews with an empathetic and open-minded approach to identify client’s needs, determine urgency, and assess eligibility for clinic services; · Following up with potential clients to obtain required information and documents; · Directing clients to the appropriate staff member, providing legal information, and/or referring to outside organizations or agencies; · Completing conflict checks, scheduling appointments, and coordinating interpreters as needed; · Inputting data into case management software in an accurate and timely manner; · Gathering and organizing client information, documents, and correspondence; · Drafting routine correspondence and legal documents; · Providing support to other clinic legal assistant(s) as needed; and · Completing other general administrative and reception-related duties as assigned. **Qualifications**: · Completion of a paralegal or legal assistant program of study, or an equivalent combination of education, experience, and training in an administrative or paralegal function within a legal environment; · Demonstrated administrative, organizational, and written and verbal communication skills; · Strong attention to detail and ability to manage competing priorities; · Proficiency with Microsoft 365 Suite and Adobe and ability to learn legal practice management software; · Ability to work effectively with a wide range of people, including those with low incomes, disabilities, limited literacy, or who are otherwise disadvantaged; and · Demonstrated commitment to confidentiality, professionalism, equity, and inclusion. **Assets:** · Experience supporting individuals who have experienced violence, trauma, or sys