Mandarin Outreach Worker, FT

**Employment Type:** Full-time (Long-Term Contract) **Department**: Senior Services **Union:** Included (CUPE) **Classification:** Union (Level 3) **Salary:** $29.87/hour **File #:** 26-SCY-31 (1 Open) **Posting Date:** November 5, 2026 **Posting Close**: November 16, 2026 **Reason for vacancy:** Replacement **Position Summary** Reporting to the Manager, Programs and Services, Seniors Services. The Mandarin Outreach Worker uses community development and outreach approach to build relationships within Mandarin-speaking community; support Mandarin-speaking women to deal with domestic violence and other family issues; train leaders and build capacity of community to promote anti-violence work and response to other issues important to the community, such as employment, parenting. The worker would also support cultural awareness within Dixon Hall regarding Mandarin-speaking community; translate appropriate material into Chinese; identify resources and provide support to programs and services within Dixon Hall and other agencies for the Mandarin-speaking community. **Duties and Responsibilities** Planning: * Plan and implement outreach strategy to the Mandarin speaking community; * Plan with Mandarin speaking women on supporting women experiencing domestic violence and other family issues; * Develop needs assessment tool to identify major issues for the Mandarin-speaking community and skills within the community to deal with issues; * Plan with Dixon Hall staff to raise awareness of Mandarin-speaking community’ * Work with other programs/services at Dixon Hall to address the need of the community, e.g.: employment skill training, income tax service, supporting Mandarin-speaking seniors. Training: * Develop and train volunteers within the Mandarin-speaking community on violence prevention and other important community issues and building community capacity. Working with Dixon Hall staff to develop expertise in responding to issues with cultural sensitivity. * Community Development and Education: * Outreach to the Mandarin-speaking community; * Develop preventive community education strategy on domestic violence * Work with focus groups to understand community issues and develop programmatic responses; * Networking with other agencies to identify service gaps and resources for the Mandarin-speaking community; * Support Mandarin speaking women and families on violence prevention and other issues identified by the community; * Support resident driven social and cultural activities; * Develop leadership within the Mandarin-speaking community to respond to its own issues. Counseling: * Provide leadership to women’s support groups on issues such as violence, parenting; * Provide support to members of the Mandarin-speaking community who require assistance, e.g., women who are victims of domestic violence, newcomers who are looking for skill training and employment. * Offer crisis intervention and referral to other agencies as n