Sales Coordinator

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests. Do you enjoy building relationships, keeping details organized, and helping a busy team succeed? Join our dual-branded hotel team as a Sales Coordinator and help turn great client conversations into exceptional guest experiences. Supporting the Sales Manager and sales team across both properties, you will coordinate group bookings, assist with corporate accounts, prepare sales documents, and keep hotel departments informed. This position is ideal for someone who takes initiative, enjoys working with people, and can confidently manage several priorities. Your Role You will be an important point of contact for clients and hotel colleagues, ensuring inquiries receive timely responses, booking details are accurate, and commitments are followed through. Your support will allow the Sales Manager to dedicate more time to developing accounts, meeting clients, and growing hotel revenue. Key Responsibilities Sales Administration & Client Support * Provide daily administrative and coordination support to the Sales Manager and sales team. * Respond to routine accommodation inquiries and prepare proposals, contracts, and correspondence using approved rates and terms. * Track outstanding proposals, contracts, and client requests, bringing opportunities or concerns to the Sales Manager’s attention. * Coordinate client appointments, property tours, sales materials, and meeting preparations. Group Booking Coordination * Coordinate room blocks for sports teams, corporate groups, weddings, associations, and other events across 330 room dual branded hotel. * Work with reservations to establish room blocks and booking links, verifying dates, room types, rates, and booking instructions. * Lead group tour bookings, overseeing all aspects of coordination, rooming lists, client communication, and billing throughout the tour season and year-round. * Monitor group pickup, cutoff dates, and outstanding requirements; provide updates to the Sales Manager and follow up with organizers. * Coordinate payment authorization requests through the hotel’s approved processes. * Prepare clear group summaries and communicate through interdepartmental channels. * Follow up with organizers before, during, and after their stay to support a smooth experience and identify future booking opportunities. Corporate Account Support * Assist with annual corporate rate renewals by preparing agreements, tracking responses, and following up on outstanding document