Manager, Fundraising Information Systems

**Job Title:** Manager, Fundraising Information Systems **Reports To**: Director, Major Gifts and Campaigns **Dotted Line Reporting**: Director of Finance and Administration **Employment Type**: Full-Time **Location**: Ottawa, Ontario **Position Summary:** The Manager, Fundraising Information Systems is responsible for the strategic management, administration, integrity, analysis, and effective utilization of the organization's fundraising information systems and donor database. The position plays a critical role in supporting the organization's fundraising, donor stewardship, membership, sponsorship, and philanthropic development activities. Manager, Fundraising Information Systems is responsible for maintaining the integrity of the Foundation’s Raiser’s Edge database, ensuring accurate and timely management of constituent data, gift processing, and receipting in accordance with Canada Revenue Agency (CRA) requirements. In addition, the role plays a key part in supporting the Foundation’s fundraising activities through the creation of compelling written materials, including donor appeals, proposals, and stewardship communications. The successful candidate will have advanced expertise in Blackbaud Raiser's Edge NXT (RE NXT), including database administration, data management, reporting, gift processing, donor analytics, and system optimization. They will ensure that the organization maximizes the value of its fundraising technology while maintaining high standards of data integrity, confidentiality, financial controls, and compliance with applicable privacy and charitable receipting requirements. **Description of Duties:** * Use Raiser’s Edge and other Foundation tools to maintain constituent records, track cultivation, solicitation and stewardship activities, and manage new prospects in collaboration with the Foundation team; * Serve as the Foundation's primary administrator for Blackbaud Raiser's Edge NXT. * Manage the configuration, maintenance, administration, and continuous improvement of the fundraising database. * Ensure accurate and consistent recording of donor profiles, contact information, gift histories, pledges, prospects, memberships, sponsorships, grants, and other fundraising transactions * Identify opportunities to improve system functionality, automation, reporting capabilities, and operational efficiency. * Liaise with Blackbaud support and other technology vendors to resolve system issues and implement enhancements. * Develop and maintain user guides, standard operating procedures, and staff training materials. * Ensure the foundation maximizes the functionality of Raiser's Edge NXT, including its constituent management, gift management, prospect tracking, reporting, and analytics capabilities. * Record and process gifts in accordance with Foundation and CRA guidelines into Raiser’s Edge database system with accuracy and attention to detail, in a timely and efficient manner; * Promptly and appropriately acknowledge