GoHighLevel and AI Technology Specialist

GoHighLevel and AI Technology Specialist Addiction Rehab Toronto • Toronto, Ontario A hands-on systems role for someone who can connect our tools, automate the follow-up, help our sales staff track and work their leads, keep our website working, make our content Google-friendly, and make our data trustworthy. Job title: GoHighLevel and AI Technology Specialist Employment type: Full-time Location: Toronto, ON — On-site Reports to: Clinical Supervisor / Operations Lead Role summary Addiction Rehab Toronto is looking for a technology specialist who is genuinely proficient in GoHighLevel (GHL) and practical about artificial intelligence (AI). This is not a general IT support job and it is not a strategy-only job. You will own our GHL account day to day, connect it properly to the other programs we use, build the automations our admissions and clinical teams rely on, and use AI tools where they save time or improve follow-up — without ever replacing human judgement on clinical or admissions decisions. Your first job is to make the system trustworthy. Today, too many calls and leads arrive with no source attached, so we cannot tell what is working. You will fix how call tracking, GHL, and our reporting fit together, keep that sync running, and give the team clear, accurate numbers they can act on. Just as importantly, you will work alongside our sales and admissions staff day to day — helping them track every lead properly, keep follow-up moving, and use GHL in a way that makes their job easier, not harder. You will also look after the back end of our website and how we show up on Google. That means troubleshooting errors that stop people reaching us, making sure our pages load well and can be found and indexed properly, and working with our agency on Google Ads and search engine optimisation (SEO) so our content actually helps people find the right help. About Addiction Rehab Toronto We provide addiction treatment in Toronto, coordinating referrals and intakes — including with partners such as TELUS Health — alongside day-to-day clinical operations. Enquiries are often urgent and always sensitive. A missed follow-up, a duplicated record, or a lead with no source is not a minor glitch here; it can mean a person who asked for help does not hear back. The systems you build need to be reliable, private, and easy for a busy clinical and admissions team to use. What you will do Own and improve GoHighLevel - Administer GHL end to end: pipelines, opportunities, contacts, calendars, workflows, campaigns, forms, snapshots, custom fields, tags, and user permissions. - Keep pipelines aligned with how admissions actually works, from first enquiry through information / insurance package sent to admission, and keep stage definitions clear and consistent. - Audit and clean the account regularly: duplicate contacts, stale workflows, broken triggers, unused fields, and inconsistent naming. - Train staff in plain language, write short guides for common