Experienced Client Relations & Sales Coordinator

**Experienced Client Relations & Sales Coordinator** Canapy Furniture | Toronto, Ontario Full-Time | On-Site | 40 Hours per Week **About CANAPY** Canapy is a Toronto-based contemporary furniture brand specializing in distinctive, customizable furniture for residential and commercial spaces. We work with homeowners, interior designers, architects, and industry professionals to deliver exceptional products and personalized experiences. We are seeking an experienced, personable, and proactive Client Relations & Sales Coordinator to join our growing team. **About the Role** You will play an important role in managing client relationships, developing sales opportunities, and ensuring an exceptional customer experience. From responding to initial inquiries to following up on quotations, reconnecting with past clients, and closing showroom sales, you will help turn opportunities into lasting relationships. Key Responsibilities **Client Relations & Sales** * Manage incoming client emails, phone calls, and inquiries. * Conduct showroom consultations and confidently close sales. * Follow up on quotations, previous inquiries, and showroom visits. * Reconnect with inactive clients and identify new sales opportunities. * Provide personalized assistance with product selections and customization. **Trade Relations & Outreach** * Develop relationships with interior designers, architects, and trade professionals. * Respond to trade applications and coordinate account onboarding. * Proactively contact prospective clients and professional partners. * Arrange showroom appointments, presentations, and in-person meetings. * Support long-term client engagement and repeat business. **CRM & Sales Coordination** * Maintain accurate client records and sales pipeline information. * Organize follow-up schedules and track outstanding opportunities. * Coordinate with the sales and project teams. * Ensure every client receives timely and professional communication. **Qualifications** * Minimum 3 years of relevant experience in sales, client relations, or account management. * Excellent written and verbal English communication skills. * Strong interpersonal and relationship-building abilities. * Experience using CRM software. * Proven organizational skills and attention to detail. * Confidence in handling client conversations and closing sales. * A proactive, positive, and customer-focused attitude. * Experience in furniture, interior design, or premium retail is an asset. **What We Offer** * Full-time, on-site employment. * Employee benefits package. * Performance-based sales incentives. * Paid vacation and sick days. * Employee furniture discounts. * Professional development opportunities. * A collaborative, design-focused work environment. **Hiring Process** Selected candidates will be invited to an in-person interview at our Toronto showroom. **How to Apply** Please send your resume and a brief introduction to **dogan@canapyfurniture.com**. We look f