Senior Site Reliability Specialist (SRE)

**About AlayaCare** ------------------- At AlayaCare, we're more than just a fast-growing SaaS company, we're a team of people passionate about transforming home healthcare. Our cloud-based platform empowers care providers around the world to deliver better outcomes for their clients. With 550+ employees across Canada, the US, Australia, and Brazil, we're united by a shared mission and a strong culture of transparency, growth, and human connection. Whether you're early in your career or a seasoned expert, AlayaCare offers the opportunity to grow your impact, your skills, and your career. **About the Role** ------------------ We are seeking a **Senior Site Reliability Specialist (SRE)** and will be reporting to the **Manager**, **Software Development** you will scale our AWS cloud infrastructure, evolve Kubernetes deployment pipelines, improve monitoring, alerting, and resiliency, and develop tooling that enables product teams to deliver safely and efficiently. For acquired Azure-based products, the focus is on monitoring, alert triage, and runbook-driven incident response rather than greenfield platform design. The Senior SRE will own shared platform services across cloud regions, including databases, messaging, logging, search, and tenant provisioning. The candidate will lead major infrastructure initiatives and proof-of-concept efforts, contributes to technical planning and prioritization, and partners with product teams to reduce operational incidents. The team also develops and operates AI-driven tools to streamline runbooks, accelerate incident response, and generate operational insights from platform telemetry to improve reliability and reduce manual effort. **What You'll Do** ------------------ ### **Development, Automation, and Tooling** * Design, build, and maintain infrastructure and platform services, including Kubernetes and observability tooling. * Implement infrastructure as code, configuration management, and automated testing to ensure reliable, repeatable environments. * Contribute to code and configuration reviews to improve scalability, maintainability, and reuse. ### **Reliability and Operations** * Monitor production systems, troubleshoot issues, and improve logging, monitoring, alerting, and runbooks. * Participate in on-call and help desk rotations, incident response, and post-incident reviews to improve long-term reliability. ### **Requirements and Collaboration** * Partner with Product, Engineering, and development teams to translate requirements into reliable and operable infrastructure solutions. * Identify risks across operability, security, performance, and cost, and recommend practical trade-offs. ### **Continuous Improvement** * Contribute to operational quality through runbooks, security hardening, performance tuning, and process improvements. * Stay current with emerging SRE practices, including AI-assisted operations and modern AWS platform patterns. **What You Bring to the Team** ----------------