Description du poste
About the Role The Cloveris Apartments is seeking a friendly, organized, and dependable Administrative Assistant / Receptionist to support daily front-office and property management operations. This is a client-facing role based in our reception office beside the building. The successful candidate will welcome walk-in visitors, coordinate with showing agents, keep records organized, assist with day-to-day property management tasks, and provide general administrative support to the team. Key Responsibilities • Staff the reception office and warmly greet walk-in visitors, residents, applicants, and service providers. • Respond to general inquiries and promptly contact the appropriate showing agent or team member to assist visitors. • Coordinate showing appointments, calendars, and follow-up communications. • Maintain a clean, professional, and organized reception and office environment. • Scan, organize, file, and retrieve documents in both electronic and physical filing systems. • Ensure files are accurately labelled, stored securely, and easy for the team to access. • Provide day-to-day administrative and clerical assistance to other administrative staff. • Assist with data entry, email correspondence, phone calls, document preparation, printing, and other office tasks. • Help maintain office supplies and report operational needs as they arise. • Handle confidential information with professionalism and discretion. • Assist with rental applications, lease paperwork, and move-in / move-out documentation. • Maintain accurate resident records, unit status, and vacancy information. • Receive, log, and follow up on resident maintenance requests, coordinating with contractors and building staff. • Help coordinate move-ins, move-outs, and unit inspections. • Prepare and distribute resident notices and building communications. • Maintain key sign-out logs and building access records. • Take on other administrative and property management duties as required to support smooth operations. Schedule This is a full-time position, and regular weekend (Saturday and Sunday) and statutory holiday shifts are required. Our leasing office is open Monday to Friday, 9:00 AM – 6:00 PM, and Saturday to Sunday, 10:00 AM – 6:00 PM. Qualifications • Experience with a property management company or in residential leasing is strongly preferred. • Previous experience in reception, administration, customer service, or a similar role is an asset. • Strong communication and interpersonal skills, with a professional and welcoming manner. • Excellent organization, time-management, and attention to detail. • Comfortable managing multiple tasks and responding calmly to changing priorities. • Proficient with Microsoft Office or Google Workspace; able to scan, save, and organize digital files accurately. • Able to work independently while collaborating effectively with a team. • Experience with appointment scheduling or customer-facing service is an asset. • Familiarity with the BC Resi