Housekeeping Supervisor

#### **Join us as** There's always something to do at The Usual Brussels! Luckily, you're never on your own. Together with an enthusiastic team of housekeepers, fellow supervisors, and the Housekeeping Manager, you make sure everything looks its best every day. As our Housekeeping Supervisor, you're right in the middle of the action. You support your colleagues, keep an eye on the details, and make sure our rooms and public areas are clean, welcoming, and ready for our guests. To strengthen our team, we're looking for a Housekeeping Supervisor. Are you not afraid to roll up your sleeves, enjoy working with people, and take pride in a job well done? Join us on our journey! #### **Be you with us** Our culture is built on taking ownership, collaboration and continuous improvement. **We own it, we care deeply and we stay curious together.** We challenge ourselves to think differently, move fast and create experiences that matter. As Housekeeping Supervisor, you will play a vital role in bringing that vision to life. #### **The role** As our Housekeeping Supervisor, you're the eyes and ears of the housekeeping team on the floor. You make sure rooms are spotless, daily cleaning tasks are completed on time, and your colleagues have everything they need to do their jobs well. You're not someone who just gives instructions from the sidelines. You roll up your sleeves, lead by example, and help wherever needed. Together with the Housekeeping Manager, you make sure every guest walks into a clean, comfortable, and welcoming space. * **Lead by example:** Supervise the housekeeping team during your shift, provide clear instructions, and support colleagues with their daily tasks. * **Keep things on track:** Distribute daily cleaning assignments, monitor progress, and adjust priorities when needed to ensure rooms are ready on time. * **Check every detail:** Inspect cleaned guest rooms and public areas, identify anything that needs attention, and make sure our cleanliness and presentation standards are met. * **Be hands-on:** Support the team with cleaning rooms and public areas whenever needed, especially during busy shifts. * **Stay connected:** Keep Front Office updated on room status, report maintenance issues, and communicate any operational challenges to the Housekeeping Manager. * **Support your colleagues:** Show new team members how things are done, explain cleaning procedures, and provide practical guidance and feedback on the floor. * **Keep things organised:** Make sure cleaning trolleys, linen, supplies, and equipment are ready for use and report shortages or damaged items. * **Solve it on the spot:** Handle small day-to-day issues and guest requests quickly, while escalating more complex situations to the Housekeeping Manager. * **Do good:** Follow our hygiene, safety, and sustainability standards and encourage colleagues to use cleaning products, water, and energy responsibly. #### **What you'll bring to the table** * **You know the r