Handyman Service Coordinator

Service Advisor, Part-Time ($30 to $32/hr) Permanent Part-time, Saturday & Sunday Know your way around a house, but ready to hang up the tool belt? Want part-time hours from home now, with a path to full-time next year? Microworks is hiring a part-time Service Advisor who knows handyman work and loves helping people. You’ll talk with homeowners, understand what they need, and get a technician booked. This role is weekends only, with the option to pick up extra shifts during sick days and vacations. Our plan is for it to grow into a full-time position next year. **Why You'll Love It Here:** **Work from home** Work from home, anywhere you have a quiet space and solid internet. You'll use your own laptop, and we provide a headset plus a monthly stipend toward your internet and laptop use. **Stay in the Trades, Off the Tools** Put your years of trade knowledge to work without the wear and tear on your body. Your experience is exactly what makes you good at this job. **A Part-Time Schedule You Can Plan Around** Saturdays and Sundays, 8:30 AM to 5 PM. Regular daytime hours that leave your weekdays free. **Steady Pay** $30 to $32/hr, consistent weekly hours, and extra paid shifts when you cover for our full-time Service Advisor. **Calls From People Who Want Your Help** Customers call in because they want to talk to someone who knows the work, and they're ready to book. You spend your day solving problems, not chasing leads. **Room to Grow** Start part-time, learn the role, and move into full-time hours as our company grows. We plan to grow this into a full-time position next year, with more responsibility and a bigger role in shaping how we work. **Onboarding and Mentorship** Full training alongside our full-time Service Advisor on our systems, pricing, and customer process, plus ongoing sales coaching, so you're set up to succeed. **The Work:** Answer incoming calls, ask the right questions, and figure out what the customer really needs. Use your trade judgment to scope the job, decide if it's a half-day or full-day booking, explain our flat-rate pricing, handle questions about price and availability, secure card-on-file details, and put a technician on the calendar. Make outbound follow-up calls, reply to texts, keep our CRM clean, and help keep our service procedures up to date. You'll also be able to pick up extra weekday shifts to cover for our full-time Service Advisor during vacations and sick days. **What We're Looking For:** * Hands-on trade experience, or experience selling or estimating in the trades (handyman, renovation, carpentry, painting, or similar) * Strong general construction knowledge: you can talk drywall, siding, trim, and caulking with a homeowner and know what you're talking about * Phone-based sales or customer service experience, with a track record of booking commitments and handling objections * Clear, confident communicator with fluent English * Comfortable with technology: Google Workspace,