Security Officer - Casino Security

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits **Job Description:** **Company:** Hard Rock Ottawa Hotel & Casino **Location:** Ottawa, Ontario **Job Type:** Part Time Permanent **Is this a current vacancy?** Yes, this is an existing open position. **Compensation:** CAD $ 21.06/ Hr. **License Requirement:** Smart Serve Certificate and AGCO License (Alcohol Gaming Commission Ontario) **OVERVIEW:** The Casino Security Officer is responsible for maintaining a safe, secure, and welcoming environment for guests, employees, and property. This role monitors casino operations, patrols gaming and public areas, responds to incidents and emergencies, and enforces company policies, gaming regulations, and safety procedures. The Security Officer plays a key role in loss prevention, conflict resolution, and customer service while ensuring the integrity of casino operations. The ideal candidate demonstrates strong observation skills, professionalism, sound judgment, and the ability to remain calm in high-pressure situations. **RESPONSIBILITIES:** * Exhibit conduct in accordance with all Alcohol Gaming Commission Ontario (AGCO) * Ensures that proper security is provided for all transfers of monies within the * Assist patrons with a wide variety of inquiries and situations including providing information about the property and events, giving directions and possibly escorting them if * Prepare detailed incident reports in a clear and precise * Patrol the casino areas to establish a security presence and report all unusual situations and/or suspicious * Assist in the coordination and resolution of emergency * Assist in maintaining proper key * Demonstrate a commitment to ensuring responsible gaming and responsible alcohol service by discreetly notifying appropriate managers of concerns and observations. * Demonstrate actions and behaviors that reinforce the Company’s Mission and Values of Communication, Integrity, Fun, Respect, Accountability, Passion and * Ensure prompt and discreet notification to managers of any observation of illegal acts or internal ethics * Performs all other related and compatible duties as * Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest * Other duties as * Lives the Brand **QUALIFICATIONS, EXPIERENCE, EDUCATION:** * A minimum of a post-secondary diploma in Law and Security preferred * Working knowledge of computer application packages * A cu