Bookkeeper & Front Desk Administrator

**Job Title:** Bookkeeper & Front Desk Administrator **Location**: IQ Tennis & Pickleball Centre **Position Type:** Full-Time About Us IQ Tennis & Pickleball Centre is a high-energy athletic facility offering premier court experiences, group bookings, and retail services. We are looking for an organized and reliable Bookkeeper & Front Desk Administrator to handle routine financial administrative tasks, customer payment follow-ups, and daily reception duties. Key Responsibilities Bookkeeping & Administrative Tasks * Recurring Billing: Create, schedule, and process recurring membership and program fees. * Payment Tracking & Collections: Track failed payments and reach out to clients to collect outstanding balances. * Third-Party Invoicing: Assist with third-party invoicing and record-keeping for partner organizations (schools, ESSC). * Cash Box Reconciliation: Count and reconcile the cash box on a weekly basis. * Office Supplies & Purchases: Manage minor office purchases within an established budget. Front Desk & Reception Duties * Group Reservations: Take phone calls for group bookings, answer general inquiries, and charge clients over the phone. * Front Desk Retail Monitoring: Ensure ring up and log all retail sales, including balls and racquets. * Stringing Service Administration: Record, track, and process payments for on-site racquet stringing services. Qualifications * Background or training in basic bookkeeping, billing administrative work, or office administration. * Proficiency with billing software, POS systems, and spreadsheets. * Professional and pleasant phone manner for bookings and direct payment follow-ups. * High level of accuracy, detail orientation, and trust. How to Apply **Please send your resume and a brief intro to iq101971@gmail.com** or drop it off in person at the front desk at IQ Tennis & Pickleball Centre (9230 163st) Pay: From $25.00 per hour Expected hours: 30.0 – 40.0 per week Work Location: In person