Description du poste
**Unique part-time / casual office assistant position at a growing dedicated Vasectomy clinic in Calgary.**
We are looking for a kind, energetic and empathetic person to join us at our Calgary location 1-2 days per week starting January 2027.
At Vasectomy Central we are a small family owned No-Scalpel Vasectomy clinic founded in Red Deer in 2022. In 2025, we expanded to Calgary and opened our new office in the Rockyview Health Centre in June of 2026. Since we opened, we have performed over 3000 procedures and gathered over 700 combined five-star google reviews!
**Position Overview:**
**This is not your typical MOA position**. Because we are a small operation, this position spans many other disciplines such as administration, reception, medical device reprocessing, physician assistance etc. and will likely evolve over time. Rest assured, appropriate training will be provided upon hiring!
Duties are broken down into two main categories: **Prep days** and **Procedure days**.
Prep days are usually 4hrs-6hrs on any day of your choice-except on a procedure day-giving you the ultimate autonomy in creating your schedule!
Procedure days are typically 8hrs-12hr on Thursdays and/or Fridays with the odd Wednesday /Saturday/ Sunday. Start and end times are variable and negotiable.
**Prep day duties include the following**:
1) Preparing patient post-op packages
2) Inventory management
3) Restocking/tidying waiting room
4) Performing other reasonable administrative or clinic-support duties required for clinic operations
**Procedure day duties include the following:**
1) Typical reception tasks such as answering calls, greeting and checking in patients, validating parking, processing payments etc.
2) Communicating post-op instructions and package contents
3) Soiled tool reprocessing and repackaging
4) Physician assistance during the procedure for challenging cases as needed (rare)
5) Clinic opening and closing duties
6) Performing other reasonable administrative or clinic-support duties required for clinic operations
**Qualifications**:
1) Direct, face-to-face customer service experience **required**
2) High School Diploma **required**
3) Valid criminal record check **required**
4) Legally eligible to work in Canada
5) Medical Office Assistant certificate an asset
6) Post-secondary education in office admin an asset
7) Experience working in a **male-dominated** industry an asset
8) Experience with EMRs an asset
9) Experience working in a medical clinic an asset
**Required Skills**:
1) **Emotional intelligence**: Guys are nervous... We need someone who demonstrates an ability to match a patient's energy, be attentive to their needs and provide reassurance before their procedure while ensuring a positive experience from arrival to departure.
2) **Self-directedness**: You will be given freedom to do tasks independently which comes with the expectations that they will be done on time with little to no oversight (once you are comfortab