Accounts Receivable Remote

**Overview** **Medical Billing & Accounts Receivable Coordinator (MVA and WCB, Private pay)** **Regenerate Physiotherapy & Shockwave Therapy | Edmonton, Alberta** **Fully remote | 5-10 hours per week** We’re an Edmonton physiotherapy clinic looking for someone to manage motor vehicle accident (MVA) and WCB-Alberta claims from setup through payment. You’ll handle routine insurer correspondence and keep reception informed when a claim affects an upcoming visit. **What you’ll do** * Verify claim details, track approved visits and expiry dates where applicable, and check upcoming bookings for coverage issues. * Manage the billing inbox and follow up directly with adjusters and WCB on pending approvals. Request missing forms or signatures from therapists and doctors’ offices, and explain confirmed coverage or outstanding balances to patients. * Submit MVA invoices to auto insurers and WCB invoices through myWCB. Post payments in Jane, match them to insurer remittances, and resolve rejections, short payments and other billing issues referred by reception. * Follow up on overdue accounts, record the next action and due date, and send invoice copies or statements to authorized recipients. * Give the clinic owner a short monthly summary of aged balances and disputes that need a decision. Keep the billing handover guide current so a teammate can cover an absence. **What you’ll bring** * **Hands-on proficiency with Jane App, Microsoft Excel and Microsoft Word.** You can apply a payment to the correct invoice in Jane, filter and reconcile a billing report in Excel, and prepare a professional letter in Word. * **Excellent written and verbal communication** with adjusters, insurance representatives, WCB staff, physicians’ offices and patients. You can follow up firmly and politely with an insurer and explain a billing issue to a patient in plain language. * Experience in healthcare billing and accounts receivable. Direct experience with Alberta MVA and WCB claims is strongly preferred. **Working arrangement** Some weekday availability during Alberta business hours and a private workspace are needed for confidential calls. We’re open to part-time employment or an independent contractor arrangement, depending on how the work is structured. This role has no employer-sponsored benefits package. **How to apply** Apply through Indeed with your résumé and brief answers to these questions. * Which MVA or WCB billing tasks have you handled yourself, and how have you used Jane App, Excel and Word in that work? * An MVA patient is booked tomorrow and their treatment extension is still pending. In two or three sentences each, what would you write to the adjuster and what would you tell the patient? * What are your weekday availability, preferred working arrangement and expected hourly rate? Send these answers to cale@regeneratephysio.ca Pay: From $20.00 per hour Expected hours: 5.0 – 10.0 per week Benefits: * Flexible schedule Work Location: Hybrid re