Experienced Medical Office Administrator - Part-Time

We are seeking an experienced, organized and personable Medical Office Administrator to join our busy, multidisciplinary healthcare clinic. Our clinic brings together a team of healthcare professionals, including physiotherapists, chiropractors and registered massage therapists (RMTs), providing patients with a collaborative approach to their health and wellness. We are looking for a dependable administrative professional who takes pride in creating a welcoming patient experience while ensuring the day-to-day administrative operations of our clinic run smoothly. This is an important role within our clinic, working closely with our practitioners and supporting the coordination of patient care, administrative processes and daily clinic activities. **About the Role** As our Medical Office Administrator, you will oversee front desk responsibilities and provide comprehensive administrative support to our practitioners. You will be a key point of contact for patients, helping coordinate appointments, maintain accurate documentation and ensure a professional and organized clinic environment.The ideal candidate has previous experience in a medical or healthcare office, is comfortable managing completing priorities and can confidently work within a busy, patient-focused environment. **Key Responsibilities** * Greet patients and provide professional, welcoming front desk service. * Manage incoming calls, emails, patient inquiries and appointment bookings. * Coordinate and maintain multiple practitioner schedules, including booking, rescheduling and appointment confirmations. * Maintain patient files, medical documentation, filing and incoming/outgoing faxes. * Submit extended health insurance claims through applicable provider portals and assist with billing and payment processing. * Provide day-to-day administrative support to physiotherapists, chiropractors and registered massage therapists. * Maintain an organized, efficient and professional front office while supporting the daily operations of the clinic. * Handle confidential patient information with accuracy and discretion. **Qualifications & Experience** * Minimum 2 years of previous medical office administration experience required. * Experience in a medical, physiotherapy, chiropractic, or multidisciplinary healthcare setting is strongly preferred. * Familiarity with extended health insurance submissions and online provider portals. * Experience with medical documentation, patient records, faxing and administrative filing. * Strong organizational skills and exceptional attention to detail. * Excellent communication and interpersonal skills. * Ability to multitask, prioritize responsibilities and manage a busy front desk. * Comfortable working independently while contributing to a collaborative team environment. * Dependable, punctual and committed to providing consistent administrative support. Experience with Jane App or similar clinic management software is considered an asset. **Positi