Description du poste
**Job Description**
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* Terms of Employment Full-time, Part-time, Permanent
* Position Location Edmonton
#### **About ICE**
Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. Our Support Workers are essential — helping people with daily routines, building independence, and participating in their communities.
#### **Role Summary**
As a Residential CRSW, you’ll make a real difference every day. You’ll assist with routines like meals, cleaning, or personal care, encourage new skills, and support community activities. Our role is to create a safe, respectful, and supportive environment where adults with disabilities can live with dignity, independence, and a sense of connection. Proficiency in spoken Arabic is a mandatory requirement for this position.
#### **What We Offer**
* Paid training, orientation, and ongoing learning opportunities.
* Stable employment with flexible schedules (weekends).
* Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service.
* Career growth — many staff advance into leadership roles.
* Support from experienced supervisors, mentors, and team members.
* Respectful, inclusive workplace that values teamwork and diversity.
* Employee recognition for long service and outstanding contributions.
* Meaningful work — every day you’ll make a difference.
#### **Key Responsibilities**
* Assist with daily living: meals, cleaning, laundry, shopping, and appointments
* Support personal care: hygiene, dressing, mobility, and other needs
* Encourage independence and teach new skills
* Communicate effectively Somali/ Arabic.
* Support community participation: recreation, activities, social outings
* Promote safety and healthy choices at home and in the community
* Follow individual support plans and program procedures
* Maintain accurate records, notes, and reports
* Communicate clearly with supervisors, families, and team members
* Respond to challenging situations professionally and according to ICE procedures
* Respect the rights, dignity, and culture of everyone
* Work collaboratively to create a safe, positive environment
#### **Qualifications**
* Strong communication skills: listening, speaking, and basic writing
* Problem-solving skills and professionalism in stressful situations
* Proficiency in Arabic/ Somali— Required
* Good organization and time management
* Experience in caregiving, teaching, or support work is an asset (not required)
* Clear Vulnerable Sector Police Check (within 6 months)
* Basic First Aid with CPR Level A (or willingness to obtain)
* Two work-related references
* Reliable, punctual, and flexible for shift work
* Some programs require a valid driver’s license, vehicle, and $2M insurance
#### **Apply Today**
Send your resume and cover letter to **Tittu Thomas**- tthomas@icenterprises.com or fax (780) 452-4889 with