Account Manager Strategic Accounts

### **Account Manager, Strategic Accounts** Posted: November 4, 2026 Location: Winnipeg, MB (domestic & international travel required) Mondetta is seeking a commercially minded Account Manager to lead the day-to-day management and growth of assigned strategic customer relationships. This is not a new business development role. The primary mandate is to manage, grow, and execute strategic customer programs after opportunities have been established. The role serves as the key commercial contact for assigned accounts, ensuring customer expectations are understood, internal teams are aligned, and commitments are consistently delivered. Success in this role will be measured by customer satisfaction, execution excellence, commercial performance, and the growth of assigned accounts. Strong relationship management, commercial acumen, and disciplined follow-through are essential to long-term success. #### **Why Join Mondetta** For over 40 years, Mondetta has built a globally recognized apparel business from its headquarters in Winnipeg. Today, we work with some of North America's largest and most sophisticated retailers while continuing to pursue growth across established and emerging channels. This position offers the opportunity to work directly with major customers, senior leaders, and cross-functional teams while gaining exposure to the full commercial lifecycle of sophisticated retail programs. For the right individual, this role provides a pathway toward broader strategic account leadership responsibility as the business continues to grow. #### **What You Will Do** ##### **Lead Strategic Customer Relationships** * Serve as the primary day-to-day commercial contact for assigned strategic accounts. * Build and maintain trusted relationships with customer stakeholders across multiple functions and levels. * Lead customer meetings, business reviews, product presentations, and program discussions. * Develop a strong understanding of each customer's business model, objectives, priorities, and measures of success. * Respond to customer inquiries, concerns, and opportunities in a timely and professional manner. * Represent Mondetta with professionalism, preparation, and sound commercial judgment. ##### **Drive Commercial Performance & Account Growth** * Develop and maintain account plans identifying revenue opportunities, risks, priorities, and growth initiatives. * Analyze sales, inventory, margin, forecasting, and program performance data to identify actionable insights. * Maintain accurate forecasts and communicate changes, risks, and opportunities proactively. * Identify opportunities to expand existing programs into additional categories, seasons, banners, regions, or customer divisions. * Support pricing discussions and commercial decision-making through strong analysis and preparation. * Drive profitable and sustainable growth within assigned accounts. ##### **Manage Program Execution** * Translate customer requirements into clear int