Description du poste
We are recruiting for highly a motivated and professional **Security Scheduler** with previous scheduling experience. An individual who has strong verbal and written communication skills, ability to work independently and manage multiple schedules and provide the best service to all employees.
**Job Description:**
Schedule: Full Time - Continental set shifts - Monday to Sunday
**Specific Duties Performed and Essential Function’s: but are not limited to:**
· Set up and maintain guards work assignments, according to the customer’s needs.
· Identify and assign qualified guards to ensure all assignments are fully and suitably staffed.
· Respond to aid sudden, short term requests and dispatch guards in an expedient matter.
· For all guard assignments, identify appropriately trained and qualified guards, check their availability and schedule their work.
· Identify and dispatch guards in response to requests for stand-downs (last minute book off’s), temporary work from current customers, special events, etc.
· Review and reconcile any issues with completed work to ensure correct guard payroll.
· Respond to and/or escalate service inquiries from customers, guards and internal staff.
· As needed, assist with scheduling on-site and off-site guard training, as well as scheduling replacement guards for any affected assignments.
· At all times, maintain a professional, courteous and diplomatic level of communication, whether by phone, email or face-to-face.
**Qualifications:**
. Previous experience within a scheduling/ emergency response capacity – logistics company, security, etc.
· Can work extremely well under pressure and is an effective multitasker.
· Practical thinker who is able to independently solve issues
· A people person with good social skills both verbally and written
. Computer literate for digitized tasks
· Has a good understanding of financials and billable hours.
· Is supportive in nature and is approachable for staff who require assistance.
**Benefits:**
Career mapping and promotions which bring additional compensations such as salaried pay, more paid time off, free benefits and paid personal development.
A company specific **Health and Wellness package** that offers more time off (including your birthday), paid licence and CPR renewal and extended benefits\*
**How to apply:**
· Submit your resume through indeed.ca or HR@Pennine.ca
Pay: $23.00-$25.00 per hour
Expected hours: 32.0 – 44.0 per week
Ability to commute/relocate:
* Mississauga, ON: reliably commute or plan to relocate before starting work (required)
Experience:
* Scheduling/ Dispatch: 1 year (preferred)
* Administrative: 1 year (required)
Language:
* English (required)
Work Location: In person