Business Systems Administrator

**Business Systems Administrator** **Full-Time | Permanent | On-Site** **About Us** Atlas Workwear is a rapidly growing workwear manufacturer and wholesale distributor of industrial workwear and personal protective equipment. With distribution facilities across Canada and continued expansion into the United States, we are investing in the people, technology, and systems needed to support our growth. We are seeking an experienced, hands-on Business Systems Administrator to manage our business applications, coordinate IT services, and improve the efficiency of our operations. **About the Role** Reporting to the Chief Operating Officer, the Business Systems Administrator will be responsible for the administration, maintenance, optimization, and integration of our core business systems, with a primary focus on Oracle NetSuite ERP administration. This individual will also serve as our internal technology lead, coordinating with our managed IT service provider and external software vendors to ensure our systems are reliable, secure, and meeting the needs of the business. The ideal candidate enjoys solving problems, improving processes, and taking ownership of projects from start to finish. **Key Responsibilities** **ERP Administration & Business Systems** * Serve as the primary administrator for Oracle NetSuite, including user management, permissions, workflows, configurations, and system maintenance. * Support NetSuite WMS, inventory control, purchasing, order processing, accounting, and reporting functions. * Develop and maintain NetSuite saved searches, dashboards, reports, automated workflows, scripts and other system configurations. * Troubleshoot system issues and coordinate solutions with external consultants or developers when necessary. * Identify opportunities to streamline business processes, improve data accuracy, and eliminate manual tasks. * Support integrations between NetSuite and other business applications, including e-commerce, customer management, and shipping platforms. * Coordinate system enhancements, testing, documentation, and employee training. * Support business systems requirements associated with our Canadian and U.S. operations. **IT Coordination & Vendor Management** * Act as the primary internal liaison with our managed IT service provider. * Coordinate IT support requests, projects, equipment procurement, software deployments, and infrastructure improvements. * Monitor vendor performance and ensure outstanding issues and projects are resolved promptly. * Oversee user onboarding and offboarding, software licensing, and technology asset management. * Work with external providers to maintain appropriate cybersecurity, backup, access control, and disaster recovery practices. * Support the administration and ongoing improvement of company-wide productivity and communication applications. * Develop and maintain internal IT policies, procedures, and documentation. **Systems Improvement & Project Management** * E