Food and Beverage Server for Crave

**COMPANY OVERVIEW** Our hotel collection operates **3 hotel properties**, allwithin walking distance: Banff Park Lodge, Bow View Lodge, and Peaks Hotel & Suites, **2 restaurants** located in the Banff Park Lodge: La Terrazza and Crave Mountain Grill, and the **Moon Crest Café**. Staff and guests enjoy the ideal location, a short walk to our active and lively downtown Banff on one side and the serene and peaceful Bow River on the other. **THE ROLE** Thank you for your interest in joining our team as **Food and Beverage Server.** We are currently seeking Servers for both our restaurants. **Employee Benefits (Subject to change):** * Shared room in **staff accommodation**, ranging from $8.00 - $16.50 per day (based on availability), * **Staff rates and friends and family rates** at our hotels and restaurants, * Frequently held **staff events** and involvement opportunities, * Staff Cafeteria, serving discounted hot meals for lunch and dinner daily, * **Health benefits** available for full-time staff after 6 months of employment, including life insurance, dental, medical and drug coverage, * Uniforms supplied (excluding footwear) and free dry cleaning for work attire available, * **Employee Assistant Program**, providing free professional counselling sessions, * **Free Canoe Rentals** at Banff Canoe Club in the summer, * **Ski pass discounts** and subsidy program available in the winter, * Use of **hotel pool and gym** facility (restrictions apply), * **Employee Referral Program**, * And more! **Duties Include (but are not limited to):** * Consistently provide professional, friendly, and attentive service to ensure memorable dining experiences that exceed guest expectations, * Take food and beverage orders accurately and promptly, ensuring all items are served according to company guidelines, * Deliver food and beverages to tables in a timely manner, ensuring orders are correct and meet service expectations. * Maintain full knowledge of the menu, including ingredients, preparation methods, and special promotions, * Check in with guests during their meal to ensure satisfaction, * Handle guest concerns or complaints with professionalism and escalate to management when necessary, * Maintain a clean and organized work station, ensuring it aligns with company cleanliness standards, * Prepare tables for new guests by cleaning and resetting as per restaurant policies, * Operate all restaurant equipment safely and efficiently, following operational guidelines, * Follow all safety, sanitation, and security procedures at all times, especially when handling food and beverages, * Collaborate with fellow team members to provide seamless service and ensure guest satisfaction, * Perform other duties as assigned to support restaurant operations. **Ideal Candidate/Job Requirements:** * Previous experience in food and beverage service is preferred. * Strong knowledge of Point of Sale (POS) systems is an asset. * Excellent communication and interpersonal skil