Technical Specialist (Computer Services Officer 3)

**Competition # :** 50356 **Department:** Cyber Security & Digital Solutions **Location:** HALIFAX **Type of Employment:** Permanent **Union Status:** NSGEU - NSPG **Closing Date:** 18-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time) **About Us** ------------ **At** **CSDS****, we prioritize people**—both within our team and in the communities we serve. Our mission is to redefine how Nova Scotians engage with government by creating accessible, reliable digital solutions centered around user needs. **In today’s tech-driven world, CSDS empowers government departments with essential digital solutions to meet Nova Scotians’ expectations.** As a trusted partner across government, we enable departments to fulfill their mandates with secure, user-friendly services. From healthcare and education to public safety, we collaborate to transform how services are designed and delivered. **We don’t just implement technology; we modernize outdated systems and reimagine processes.** Our agile, data-driven approach ensures that digital services are both efficient and adaptable to Nova Scotia’s evolving needs. **Joining CSDS means contributing to work that makes a real difference.** From providing vital tech support to healthcare professionals to strengthening cybersecurity and developing scalable digital platforms, you’ll play a key role in building a more inclusive, responsive government for Nova Scotians. *Together, we’re setting new standards for digital public service, delivering resilient solutions that meet today’s needs—and anticipate tomorrow’s challenges.* **About Our Opportunity** ------------------------- As the Technical Specialist, you will be reporting to the Manager of Security Operations within the Digital Infrastructure – Network, Security division of Cyber Security and Digital Solutions Department. The goal of this team is to continue to advance the maturity of the Security Operations Centre within areas such as roles and responsibilities, tools, incident response, monitoring, and reporting. The team will take an agile approach to their work by identifying and developing those areas that provide the greatest value on advancing SOC maturity. **Primary Accountabilities** ---------------------------- The Technical Specialist for Security Operations will focus on providing triage for incidents or alerts in software such as Microsoft Defender & Sentinel, Tenable, and SolarWinds. To resolve incidents, the Technical Specialist will need to connect with people and troubleshoot observed activity. It will become important for the Technical Specialist to have a global knowledge of the environment or otherwise be resourceful in finding information from abstracted details. A keen attention to detail will be a fundamental skill to aide the Technical Specialist in providing thorough and insightful reports when requested. This position may be required to provide after hours on-call support or ov