Description du poste
**JOB INFORMATION**
**Requisition ID:** 13994
**Number of Vacancies:** 1
**Department:** Transportation Strategy and Support (20001207) - Operational Performance (30000530)
**Salary Information:** $100,318.40 - $125,434.40
**Pay Scale Group:** 9SA
**Employment Type:** Temporary until April 29, 2028 (Hybrid)
**New or Existing Vacancy****:**Existing
**Weekly Ho****urs:** 35 **Off Days:** Saturday & Sunday **Shift:** Day
**Posted On:** November 12, 2026
**Last Day to Apply:** November 18, 2026
**Reports to:** Manager, Transportation Performance
The Toronto Transit Commission (TTC), North America's third largest transit system and recognized as one of the top places to work in the GTA has introduced its new 2024-2028 TTC Corporate Plan - Moving Toronto, Connecting Communities which continues the TTC’s legacy of delivering service to hundreds of millions of customers a year. The TTC’s new vision and mission statements also help promote the many environmental, social equity and economic benefits that the TTC provides:
**Vision:** Moving Toronto towards a more equitable, sustainable, and prosperous future.
**Mission:** To serve the needs of transit riders by providing a safe, reliable, efficient, and accessible mass public transit service through a seamless integrated network to create access to opportunity for everyone.
**Career Opportunity**
We are looking for an Advisor, Transportation Performance to join our team!
**What You Will Do**
In this position you will play a key role in supporting the Transportation Group with respect to service reliability and performance initiatives by working with operations, safety and customer experience data related to bus, subway, streetcar and wheel-trans operations. As an advisor, you will report on operational performance metrics, support the development and delivery of service reliability initiatives and transform data analyses into operational strategies and actionable insights. By identifying existing and emerging operational performance issues and preparing action plans for addressing them you will be a vital member of the Transportation Strategy & Support Department.
Other responsibilities include:
* Closely monitor operational performance and service reliability, identify existing and emerging issues, investigate root causes and assist with preparing action plans for addressing them.
* Provide clear, date-driven recommendations to the Senior Advisors – Operational Performance to help formulate strategic interventions aimed at improving service reliability and operational performance
* Analyze operations related data and prepare regular and ad-hoc reporting packages.
* Provide technical guidance and subject matter expertise to support the Analysts – Operational Performance in delivering holistic, accurate and actionable analyses that are scalable and easy to reproduce.
* Apply expertise in transit operations, quantitative data analysis, data mining