Description du poste
**About Beam Radiology**
Beam Radiology is a physician-led, community-based diagnostic imaging and specialty care organization committed to compassionate patient care and service excellence for our referring practitioners. Our patients always come first.
We are an expanding diagnostic imaging practice located in Calgary, Alberta, offering a comprehensive range of imaging and specialty care services. Our team of radiologists, physicians, technologists, sonographers, nurses, and operational professionals work collaboratively to provide an exceptional patient experience and support positive healthcare outcomes.
**The Opportunity**
Beam Radiology is seeking a dependable, adaptable, and patient-focused Clinical Aide to join our team in a permanent part-time capacity.
This position will provide patient and operational support throughout the clinic, with a focus on supporting evening and weekend operations. The Clinical Aide will assist with patient flow, clinic readiness, administrative tasks, and support across diagnostic imaging areas, including MRI when required.
The successful candidate will work closely with our clinical and administrative teams and will be cross-trained to provide additional support in reception, booking, documentation, assessments, and other clinic functions based on operational needs. The role is well suited to someone who enjoys variety, is comfortable moving between different responsibilities, and takes a proactive approach to supporting patients and the team.
**Key Responsibilities**
**Patient & Clinical Support**
* Welcome and assist patients throughout their clinic visit.
* Escort patients between reception, changing areas, examination rooms, and clinical departments.
* Assist patients with changing and appointment preparation within the scope of the role.
* Help maintain efficient patient flow and communicate delays, patient needs, or workflow concerns to the appropriate team members.
* Support clinical teams during busy periods and provide general assistance across clinic areas within training and scope.
* Assist patients with wayfinding and other non-clinical needs while maintaining their privacy, dignity, and comfort.
**MRI Support**
* Provide operational and patient support to MRI Technologists during assigned MRI shifts, including single-technologist coverage.
* Remain readily available near the MRI department when supporting MRI operations.
* Assist with patient flow and appointment preparation as directed.
* Complete required MRI safety training and screening and follow established MRI safety protocols.
* Promptly communicate patient safety concerns or operational issues to the appropriate clinical team member.
**Administrative, Reception & Booking Support**
* Complete patient confirmation calls, including RFA confirmation calls, as assigned.
* Assist with faxing, scanning, filing, and organizing patient and clinic documentation.
* Support the preparation of patient packages, forms, schedules, and othe