Store Manager

**About the Role** We are looking for a hands-on, results-driven **Store Manager** to lead daily operations at our Jiffy Lube location. As the Store Manager, you will oversee a team of lube and tire technicians, direct daily service center operations, lead team performance, maintain high safety and quality standards, manage inventory and equipment, maintain high customer service standards, and drive store profitability and sales targets. This hands-on role combines team leadership, business management, and automotive service tasks. If you thrive in a fast-paced automotive environment, and know how to motivate and lead high-performing teams, we want to hear from you. **Key Responsibilities** * **Team Leadership & Development:** Recruit, hire, train, schedule, supervise, and coach technicians to hit daily performance and service-time targets per company standards. * **Customer Experience:** Resolve customer complaints, handle escalated customer inquiries professionally, promote preventive maintenance services, boost customer reviews and ratings, and participate in marketing initiatives to grow car count. * **Daily Operations & Safety:** Oversee bay operations, enforce Jiffy Lube safety protocols and environmental compliance, and maintain a clean, organized facility. * **Financial & Inventory Management:** Monitor store P&L, control labor and parts costs, track inventory levels, order supplies, balance daily cash drawers, drive overall store revenue goals and targets. * **Quality Control:** Conduct regular inspections of completed services to prevent comebacks and ensure warranty compliance. **Qualifications** * **Experience:** 2+ years of automotive service experience (quick lube, tire center, or dealership) plus at least 1 year in a supervisory or management role. * **Technical Knowledge:** Working knowledge of automotive maintenance (oil changes, fluid exchanges, filters, brakes, tires, and basic diagnostics) and ability to work alongside technicians in the bay when needed. * **Skills:** Strong coaching abilities, communication, customer-handling abilities, basic math and P&L literacy, computer proficiency, and comfort using point-of-sale (POS) and inventory software. **Requirements:** * Valid driver's license with a clean driving record. * Ability to lift 50 lbs, stand or bend for long periods, work in varying shop temperatures, and work in a fast-paced, high-activity shop environment. * Availability to work flexible operating hours, including weekends and holidays. * Must be able to pass a pre-employment drug and alcohol test. * Must be able to provide up to three (3) references upon request. **What We Offer:** * Competitive base salary plus performance-based commission. * Health, dental, and vision benefits. * Employee discounts. **How to Apply:** Submit your resume to **1053@jiffylubestores.ca** or directly through Indeed. Qualified candidates will be contacted for an initial phone screen followed by an in-person interview w