Front Desk Receptionist - Part-Time

Receptionist – Part-Time (6-Month Contract) About Eyecare Kingston At Eyecare Kingston, we take pride in delivering exceptional vision care to patients of all ages. Our warm, collaborative team is committed to creating an outstanding experience for every patient who walks through our doors. We invest in leading-edge technology, continuous learning and a supportive work environment where every team member feels valued. Position Overview We are looking for a friendly, organized and dependable Receptionist to join our team on a part-time basis. This position offers a regular **three-day workweek (Monday, Thursday and Friday)**, with opportunities to pick up additional shifts to cover team vacations, scheduled days off and sick days. This is an initial six-month contract, with the potential for ongoing employment for the right candidate. As our Receptionist, you will be the first friendly face patients see and the welcoming voice they hear on the phone. You'll play an important role in keeping our clinic running smoothly by coordinating appointments, assisting patients and supporting our team. Schedule & Hours * **Regular Schedule:** Monday, Thursday and Friday. * **Additional Hours:** Opportunities to pick up extra shifts to provide vacation, scheduled day-off and sick-day coverage. * **Contract:** Initial six-month contract, with potential for continued employment. * **Hours:** No evenings or weekends. Key Responsibilities * Warmly greet patients and visitors, creating a positive first impression. * Answer phone calls, emails and patient inquiries promptly and professionally. * Schedule, confirm and adjust appointments using our practice management software. * Verify insurance information and process billing accurately. * Maintain patient records with exceptional attention to detail and confidentiality. * Coordinate with optometrists, assistants and optical staff to ensure seamless patient care. * Assist with administrative tasks and occasional support for pretesting. * Maintain a tidy, organized and welcoming reception area. * Contribute ideas to improve the patient experience and clinic operations. What We're Looking For **Essential Qualities** * Warm, approachable and genuinely enjoys helping people. * Excellent verbal and written communication skills. * Strong organizational skills and exceptional attention to detail. * Professionalism and discretion when handling confidential information. * Ability to multitask, prioritize and remain calm in a busy environment. * Strong problem-solving skills and initiative. * Positive attitude and collaborative team spirit. * Reliable, punctual and dependable. **Experience & Assets** * Previous experience in a healthcare, medical office or optometry setting is an asset. * Familiarity with practice management software (RevolutionEHR an asset). * Comfortable with technology, computers and office equipment. * Medical office administration training is an asset. Why Work With Us? At Eyecare King