Care Coordinator Supervisor (DSP Supervisor)

**Competition # :** 50402 **Department:** Opportunities and Social Development **Location:** DARTMOUTH **Type of Employment:** Temporary **Union Status:** NSGEU - NSPG **Closing Date:** 18-Nov-26 (Applications are accepted until 11:59 PM Atlantic Time) **About Us** ------------ At the Department of Opportunities and Social Development (OSD), we are a large and diverse department providing a broad portfolio of programs and services, including Child and Family Wellbeing (CFW), Employment Support Services(ESS), Homelessness and Supportive Housing, and Disability Support Program(DSP). Through our services, we advocate and help vulnerable Nova Scotians be independent, self-reliant, and secure. We work collaboratively across the province with a strong dedicated network of supports and staff, to achieve desired and shared outcomes for all. **About Our Opportunity** ------------------------- We’re hiring Care Coordinator Supervisors within our Disability Support Program (DSP), you will play a key role in leading and empowering a team of Care Coordinators. This role is especially key as you support our new community-based framework and the Human Rights Remedy, addressing systemic discrimination against persons with disabilities. You will provide expert clinical supervision, offering direction and support to ensure effective case management and the highest quality care for our clients. You will mentor staff, troubleshoot challenges, and work collaboratively with external departments and agencies to provide timely and appropriate client services. Leadership and initiative are essential as you oversee the daily operations of your team, making decisions within the framework of legislation, policies, and professional standards. This role offers an exciting opportunity to make a lasting impact by fostering a motivated, engaged team and delivering exceptional services that meet the needs of our clients. **Primary Accountabilities** ---------------------------- As a Care Coordinator Supervisor, you will lead a dedicated team to ensure high-quality care for clients through effective supervision and collaboration. Your responsibilities will include: * Providing clinical and administrative oversight, assigning caseloads, conducting case reviews, and ensuring adherence to policies. * Guiding and supporting Care Coordinators and clerical staff, offering direction, advice, and interpretation of policies to help them manage cases effectively. * Acting as the primary contact for complex cases, coordinating with other departments and agencies to ensure clients receive appropriate services. * Engaging with clients to resolve concerns and clarify care plans. * Leading staff development through coaching, evaluations, and creating action plans for ongoing improvement. * Managing day-to-day office operations, addressing issues, and ensuring a safe, productive environment. * Facilitating team meetings to coordinate services and communicate updates. Collaborat