Program Assistant

**Position Number:** 50022247 **Department:** Classics, Modern Languages and Linguistics **Grade:** PE236-8 **Campus:** Sir George Williams (Downtown) **Salary:** $34.75 - $41.34 per hour **Union/Association/HR Policy:** CUSSU **Posting deadline:** November 17, 2026 ***Applicants are strongly encouraged to include a cover letter expressing their interest and how their profile aligns with the role*** Recognized as one of Montreal’s top Employers, Concordia University is the place to be if you are looking to grow, contribute and innovate in a dynamic and multicultural environment. Be part of a community that addresses society’s big challenges, supports your personal and professional growth, and makes a real impact in building a more sustainable world. As a member of our community, you will have access to comprehensive benefits, a defined pension plan and numerous on site well-being facilities such as a state of the art gym and health clinic as well as a variety of educational and cultural opportunities. **NOTE:** This posting represents a replacement contract until May 1, 2027. **SCOPE** Reporting to the Department Administrator and functionally reporting to and supporting the Chairs and Academic Advisors for academic matters, the incumbent serves as the primary point of support for students throughout their program. Working closely with both the Undergraduate and Graduate Program Directors, the incumbent provides administrative support to the programs and offers information and assistance to students, faculty members, and the general public. **PRIMARY RESPONSIBILITIES** • Serve as the first point of contact for current and prospective students, responding to inquiries received by phone, email, and in person. Provide accurate information and support to students, potential applicants, and faculty members. • Support processes and coordinate all documentation relating to matters such as recruitment, admissions, registration, awards, curriculum changes, exams, graduation and student requests. • Support recruitment and retention activities (e.g. Open House, information sessions, etc.) and provide administrative support for promotional and recruitment activities (e.g monitoring information relating to programs on the department website, creating/updating promotional materials). • Act as secretary to the program committee and various committees; prepare the agenda and necessary documents for the meetings; record the minutes; maintain files and follow up on issues for the committee as necessary. • Prepare documents, forms, correspondence and reports as delegated by the Chairs, Department Administrator, Academic Advisor and the Program Directors. • Assist on various aspects of student advising, retention and orientation, and assess individual profiles against registration requirements. • Maintain unit databases and provide data on admissions, registrations and retention and program capacity to