Senior Sales Representative / Account Manager – Independent Retail Sales

**Title** Senior Sales Representative / Account Manager – Independent Retail Sales **Categories** Permanent, Full-time **Location** Toronto, ON **Job Status** This position is for an active, existing vacancy. **Job Information** THL Gourmet Foods Inc. is one of Canada’s leading wholesale distributors of Asian food products, sourcing quality products from the Pacific Rim and other regions around the world. We proudly serve retailers, restaurants, and food service operators across Canada through our extensive product selection, reliable distribution network, and commitment to exceptional customer service. **Position Summary:** We are seeking an experienced, customer-focused sales professional to grow our independent retail business in Ontario. In this role, you will manage and develop existing customer accounts, identify new business opportunities, and achieve sales and gross margin targets. Your account portfolio will include local grocery and seafood retailers, out-of-town stores, and distributors within our Asian independent retail channel. This opportunity is suited to a sales professional who enjoys building lasting customer relationships, introducing products, and taking ownership of account performance and business growth. **Key Responsibilities:** * Achieve or exceed assigned sales revenue and gross margin targets through effective account management and business development. * Manage and grow existing retail and distributor accounts through regular customer visits, proactive follow-up, and tailored product recommendations. * Identify prospective customers, arrange sales meetings, negotiate commercial terms within approved guidelines, and secure new business. * Promote existing and new products, expand product listings, and increase sales across relevant product categories within assigned accounts. * Develop account plans that address customer needs, sales opportunities, and profitability objectives. * Respond to customer inquiries and sales leads, working with Inside Sales and other internal teams to provide timely support. * Coordinate with relevant departments to resolve order, delivery, product, and service issues. * Monitor accounts receivable and follow up on outstanding payments in collaboration with Finance. * Coordinate sales initiatives for short-expiry products to reduce inventory losses. * Monitor market trends, customer feedback, competitor activities, and pricing, and recommend actions to strengthen sales performance. * Maintain accurate customer records, sales forecasts, and activity reports, and provide regular updates to the Sales Department Manager. * Represent the company at trade shows, customer meetings, and industry events, as required. **Working Hours:** * This is a full-time position with a regular work schedule of 40 hours per week. * Local travel is required to visit customers and participate in meetings, trade shows, and other industry events. * Occasional evening and weekend work