Automation Lead

Farm Mutual Re is a mutual reinsurer that offers tailored reinsurance solutions for varied insurance lines and helps mutual insurers keep their promises by providing financial stability and insurance capacity. Recognized as Waterloo Area’s Top Employers 2026, Southwestern Ontario’s Top Employers 2026, and Canada’s Greenest Employer 2026, we remain committed to making a meaningful impact on our members, customers, employees, and business partners. Our values of care, trust, courage, and sustainability foster a sense of belonging and guide our decisions and actions. **The Opportunity** Reporting to the Manager, Automation & Process Improvement, the Automation Lead designs, develops, and leads the end-to-end delivery of scalable automation solutions, from technical discovery and solution design through development, testing, deployment and production support. Applies workflow automation, scripting, low-code/no-code and AI-enabled technologies to automate business processes and improve operational efficiency. Collaborates with business partners to translate business requirements into secure, scalable and supportable technical solutions. This position offers a hybrid work environment, with a primary corporate office in Cambridge and access to a satellite office in Toronto. **As the successful candidate, you will:** * Lead full technical lifecycle of automation projects including requirements gathering, design, development, testing, deployment and post-production support * Design, develop, configure, test and deploy automation solutions using workflow automation, low-code/no-code platforms, scripting languages, and AI-assisted development tools * Analyze process flows, use cases, system requirements and technical dependencies to identify automation opportunities and define appropriate solution approaches * Design new automated workflows to improve process efficiency and solution effectiveness * Monitor and analyze automation performance and bot utilization to troubleshoot issues, identify optimization opportunities and improve solution reliability and functionality **Your Skills and Qualifications** * Bachelor’s degree in Business, Software Engineering or a related discipline. * 7+ years of experience in a process improvement and workflow automation role * Experience designing, developing, and supporting workflow automation and AI-powered business solutions. * Strong proficiency with Microsoft Power Platform, including Power Automate and Power Apps. * Experience using Python or other scripting languages to develop and enhance automation solutions. * Knowledge of solution architecture, systems integration, security, testing, deployment, and support best practices. * Ability to translate business requirements into scalable, reliable, and maintainable technical solutions. * Proven ability to troubleshoot and resolve complex technical and automation-related issues. * Experience collaborating with business stakeholders, developers, and vendors to deli