Theater Worker (Taunus Theater - Hainerberg)

**Theater Worker** **Job Description** As a Theater Worker, you’ll enjoy working in a fast-paced environment, take initiative, and have a passion for cleanliness. Our Theater Workers are responsible for providing exceptional customer service and support, while working closely with your Manager to maintain operational standards and procedures. You’ll provide a fun experience to our customers. Whether it’s a special screening of a new release or a timeless classic, our movie theaters provide entertainment at a low cost. Our customers visit us for a variety of reasons, but your expert customer service will keep them coming back! You’ll greet our customers, sell tickets, and prepare food. (Who doesn’t love freshly popped popcorn?) When the movie is over, you’ll make sure the cinema is clean and ready for the next showing. So, what can you expect working as a Theater Worker at the Exchange?  Greet every customer with eye contact and smile in your authentic way  Acknowledge each customer as they arrive to let them know you’ll be right with them.  Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer  Ensure each customer has an extraordinary experience  Complete transactions accurately and efficiently while engaging customers in an appropriate conversation  Use value-added suggestive selling techniques to generate additional sales opportunities and return customers We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development. Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! **Job Qualifications**  Able to learn and adapt to current technology needs  Able to think quickly on the spot to answer customer questions  Able to take initiative  Able to share brand knowledge **Additional Qualifications/Requirements**  Excellent attention to detail  Possess a passion for cleanliness  Must possess a welcoming and helpful attitude toward customers and other team members  Excellent communication skills  Basic computer skills  Fast food and / or custodial experience preferred Facility Name WIESBADN TAUNUS THTR Job Grade 2 Job Tier 1 Career Area Hospitality and Restaurant Operations Supervisor No Who We Are WIESBADEN EXCHANGE HAINERBERG TAUNUS THEATER Our Focus Show Time - The Taunus Theater Time can Use your Skills Job Qualifications Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9 months for 9 months basis. If a sufficient number of qualified candidat