Service Advisor - Dealership

Volkswagen Service Advisor – Competitive Salary + Benefits – Brampton, Ontario **The Role** **Are you an experienced Service Advisor looking to take the next step-up in your career? If so, we have a new challenge for you.** Bramgate Volkswagen opened in 2015. We have grown to be the preferred choice for Volkswagen products in the Northwest Peel/GTA region. We looking to appoint a **Volkswagen Service Advisor** to join our team. We are seeking professionals who have outstanding work skills and are committed to developing lifetime clientele with a leading premium brand. You can expect to work in state-of-the art, air-conditioned/heated spaces with outstanding leadership and support. Not only do we offer a good benefits package, but we also offer career advancement opportunities. If you are a self-motivated, customer focused individual looking to take your career to the next level, keep reading! **Key Responsibilities** As Service Advisor, you will be responsible for providing customers with information on Bramgate Volkswagen individual and combined service/repair services, as well as promotional packages offered by the Dealership. Duties of this position include, but are not limited to, answering the telephone and emails, greeting and supporting customers with all needs, scheduling service and maintenance appointments and processing payment. This fantastic opportunity is suitable for an energetic, self-motivated, customer focused individual looking to take their career to the next level! **Our Company** Bramgate Automotive Inc. has been in business since 1967. We have 5 locations in the Peel region. We celebrate diversity and we encourage growth within our growing organization. Give us your best and we will give you ours! ***Our vision is to make every customer experience easy, efficient, and enjoyable.*** We are proud winners of: * Our high volume and performance stores * Autosphere Employer of Choice Award - 2026 * Canadian AutoWorld Employer of Choice (CAWEOC) Award – 2020, 2023 * Canada’s Top 25 Best Dealership to work for by Automotive News – 2018 & 2019. **The Benefits** * State-of-the art facility. Air-conditioned spaces * Outstanding leadership and support * Professional training and processes * Large customer base * Benefit package, life, dental, health, RRSP, pension plan and EAP * Collegial workplace atmosphere * Career advancement opportunities **What you bring to the role** * High school diploma or post-secondary courses. * 3-5 years' experience in a customer service role in automotive environment. * Cashier experience. * Automotive workshop process and product knowledge. * Previous experience with Reynolds and Reynolds software an asset. * Must have exceptional communication and interpersonal skills (including computer literacy). * Strong customer service skills. * Ability to negotiate and sell. * Demonstrated willingness to learn and succeed. * Excellent written and verbal communication skills. * Able to build and main