Associate Director, PSP Operations

Position Type: Permanent Full time Compensation Range: $129,270.00 - $161,590.00 **CFMWS – WHERE PURPOSE MEETS PASSION!** ======================================== At Canadian Forces Morale and Welfare Services (CFMWS), we’re more than just a workplace; we’re a proud community dedicated to supporting Canadian Armed Forces members, veterans and their families in their daily lives. We carefully curate and provide programs and services designed to meet their unique needs and enhance their mental, social, physical, financial and familial well-being. CFMWS employees deliver programs and services including recreation, sports and fitness programs, customized financial services, retail services, access to retail savings and discounts and offers family support and organizes charity events. Our success stems from living our values. Our employees care about their role in supporting Canadian Armed Forces members, veterans and their families and act with integrity in all they do. Thriving in our close-knit environment, we act as one team with one mission. We constantly seek new ideas and creative ways to deliver the best possible programs and services. As an employer, we offer a commitment to your health, wellness and growth. We provide a diverse range of roles across many locations and a career where you can make a meaningful impact. **THE ROLE** ============ As the Associate Director, PSP Operations, you will provide senior operational leadership for the delivery of diverse Personnel Support Programs (PSP) that enhance the well-being, morale, and quality of life of the Canadian Armed Forces (CAF) community. You will oversee a broad portfolio that includes fitness, sports, recreation, mess operations, community services, health promotion, special interest activities, and other morale and welfare programs delivered across bases, wings, [CF1.1]and units within your area of responsibility. Operating at the intersection of strategy and execution, you will translate organizational priorities into sustainable operational solutions, ensuring programs are delivered safely, effectively, and in accordance with established policies, governance frameworks, and service standards. You will provide expert leadership and advice on operational planning, business management, financial stewardship, workforce planning, risk management, human resource management, and organizational performance. As a leader of senior management teams, you will support and strengthen PSP operations through coaching, mentoring, succession planning, and capability development. You will guide the development and implementation of strategic and business plans, operational frameworks, policies, and procedures that promote consistency, accountability, and continuous improvement across the organization. You will serve as a trusted advisor to PSP leadership, Base/Wing stakeholders, and senior program managers, fostering strong partnerships that support effective program delivery and