Employee Relations - Employee Relations Partner

We Bring Food to Your Family’s Table Erb Group is one of North America’s largest privately owned refrigerated transportation providers. Erb Group specializes in the timely, protected distribution of temperature-controlled perishable goods across Canada and the U.S. Erb Group is a family-owned business and has been in the industry for over 65 years. Its head office is based in New Hamburg, Ontario, with additional Canadian terminals in Baden, Toronto, Thunder Bay, North Bay, Ottawa, Montreal, Trenton, and Winnipeg. In addition, we have been recognized as a Best Fleets to Drive For recipient for several years, a Top Fleet Employer, and continue to be a safety industry leader. SUMMARY The Employee Relations Partner serves as a trusted advisor to employees and leaders, providing guidance on workplace matters while fostering a respectful, engaged, and high-performing culture. Partnering with leaders across assigned terminals and departments, this role supports employee relations, performance, engagement, accommodations, and workplace concerns while ensuring the consistent application of company policies and employment legislation. Reporting to the Manager, Employee Relations, the Employee Relations Partner helps strengthen the employee experience by building positive working relationships, resolving workplace issues, and supporting an inclusive, productive, and engaging workplace. PRIMARY RESPONSIBILITIES Employee Support & Workplace Relations * Act as the primary Employee Relations contact for assigned business groups. * Build strong relationships with employees and leaders to provide proactive workplace support. * Provide guidance on employee relations matters, workplace concerns, attendance, performance, conduct, and conflict resolution. * Support the resolution of employee concerns using collaborative and solution-focused approaches. * Assist leaders in navigating difficult workplace conversations while promoting consistency and fairness. * Conduct or support workplace investigations, fact finding, and documentation. * Maintain confidentiality while handling sensitive employee matters. Leader Partnership * Coach and support supervisors and managers on employee-related matters. * Provide advice on progressive discipline, performance management, attendance management, and policy interpretation. * Support leaders through employee life-cycle activities including onboarding, promotions, transfers, leaves, accommodations, and separations. * Help leaders build positive and engaged workplace cultures. Employee Engagement & Culture * Support the delivery of employee engagement initiatives across the organization. * Assist with recognition programs, employee events, communication initiatives, and culture-building activities. * Support employee listening sessions and engagement surveys. * Identify trends and recommend improvements that enhance the employee experience. * Promote Erb values through day-to-day interactions. Atte