Medical Clerk

**POSITION SUMMARY** Reporting to the Manager of Clinical Services & Quality, the Medical Clerk provides administrative support to the Medical Department, including client records, appointments, departmental documentation, communication and other administrative processes. The position works collaboratively with the interdisciplinary team to support efficient, coordinated and client-centred services. **ORGANIZATIONAL RESPONSIBILITIES:** As a member of the Brentwood Recovery Home team, the Medical Clerk is expected to: * Demonstrate Brentwood's mission, values and organizational expectations. * Maintain professional, respectful and appropriate relationships with clients, colleagues and community partners. * Protect the privacy and confidentiality of client and organizational information and access personal health information only for authorized work purposes. * Comply with Brentwood policies, procedures and health and safety requirements. * Promote an inclusive, trauma-informed, stigma-free and client-centered environment. * Participate in required meetings, training, quality improvement and organizational activities. **KEY RESPONSIBILITIES:** The Medical Clerk is responsible for: · Providing day-to-day administrative and clerical support to the Medical Department. · Entering and maintaining accurate client information related to admissions, transfers/rollovers and discharges. · Establishing, maintaining, organizing and archiving client medical records and departmental documentation. · Coordinating and scheduling physician and other medical appointments. · Monitoring Medical Department communications and appropriately responding, forwarding or escalating information. · Preparing medical forms, correspondence, distribution sheets, client completion/discharge documentation and other departmental materials. · Preparing and distributing Personal Needs Allowance funds and maintaining required supporting documentation. · Maintaining departmental calendars, forms, tracking systems and administrative resources. · Communicating and collaborating with clients, staff, healthcare providers, pharmacies and community partners within the scope of the position. · Directing clinical questions or concerns to the appropriate regulated healthcare professional or supervisor. · Supporting the collection and compilation of departmental statistics and preparation of reports as required. · Support chart audits, accreditation, quality-improvement and other departmental monitoring activities as required. · Participating in required departmental and organizational meetings, education and training. · Performing other related duties reasonably assigned and consistent with the scope of the position. **QUALIFICATIONS** **Education & Experience** * Diploma or certificate in Medical Office Administration, Health Services Administration, Office Administration or a related field is preferred. An equivalent combination of education and experience may be consider