Description du poste
**Company Description**
For over 115 years, EMCO has been the trusted supplier of quality, sustainable and innovative plumbing and heating products for homeowners, designers, home builders and contractors.
Our small, but talented team of professionals, have been the key to our success.
We are excited to bring EMCO to the Pembina Valley, serving the construction sector with quality Plumbing and HVAC products. We are committed to giving our customers the best experience when dealing with our team, and value our people and customers like we do our families. Our new facility will be open late this summer.
We are currently building our team, and are looking for a full-time Counter Sales Associate.
**Job Description**
As a Counter Sales Associate, you will provide sales support to walk-in customers who come to our sales counters. You will provide the highest level of customer service by maintaining, stocking, and keeping a clean sales counter area. In addition, you will provide support to customers by answering questions, picking, and entering orders and following up on any backorders.
Additional duties will include:
* Assist customers who purchase material at our sales counters
* Research product for customers and provide recommendations on our assortment of product
* Drive sales growth through ownership of counter merchandising, product promotion, and generate leads for the Outside
* Account Manager while networking with customers at the sales counter
* Enter, pick, and pack orders generated at the sales counter
* Maintain and clean the counter area including any merchandising displays
* Inform the Buyer when stocks levels are low
* Follow up on backorders with vendors and provide customers accurate delivery dates
* Process returns and warranty claims to customers both on account and cash sales including paperwork in compliance with all procedures
* Navigate and find a solution for customer concerns and complaints
* Perform other tasks as requested by the Manager
**About Our Team:**
Here at EMCO, we offer a fun, fast-paced and dynamic workplace. We work as a team, share core values, and support each other’s growth and development. As our teammate, you will have the opportunity to continually develop your skills through ongoing training, have the opportunity to be innovative and try new things, and work alongside passionate colleagues with diverse backgrounds and experiences. We are a team of enthusiastic individuals who are dedicated to meeting and exceeding the needs of the customers we serve.
**Why Join Our Team?**
EMCO Corporation is one of Canada’s largest integrated wholesale distributors of plumbing, HVAC, waterworks, and industrial products for the construction industry. We have endless opportunities for you to grow and develop in your career and a culture that prides itself in supporting you every step of the way!
**In addition, we will offer you:**
Great mentors and on-the-job training
Growth potential with competitive salar