Description du poste
**Join Our Dynamic Team as a Clinic and Marketing Coordinator!**
Are you an outgoing, detail-oriented, and efficient professional looking to make a real impact? Ready to be part of a vibrant team where your skills and expertise are valued and celebrated?
**Be the Heart of Our Team. We’ll Support the Rest.**
Our admin team is the backbone of our practice—you keep everything moving so our therapists can focus on what they do best. We know the work you do matters, and we make sure you feel supported every step of the way.
Here’s what you’ll enjoy with us:
* A warm, supportive environment where your role truly makes a difference
* Convenient location at North York, Toronto On
You’ll be joining a team that values collaboration, kindness, and growth—for our clients, for our therapists, and for you.
**What You’ll Do as an admin coordinator:**
* **Front Desk Support:** Provide exceptional support to our Psychotherapy practice, assisting with client bookings, payments, and managing intake & consent forms.
* **Client Interaction:** Welcome clients to the office, answer client calls and emails, and process payments at the end of sessions with professionalism and compassion.
* **Quality Assurance:** Ensure all administrative tasks are completed accurately, including follow-ups on payments, securing payment information, and uploading secure documents. Manage booking software, including schedules and treatments offered.
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**What You’ll Do as a Marketing coordinator:**
* Conducting professional outreach calls to family doctors, healthcare professionals, lawyers, community agencies, shelters, settlement organizations, and other referral sources.
* Introducing Pathways to Healing & Trauma Therapy, our services, areas of specialization, and the populations we support.
* Developing and maintaining positive professional relationships with potential referral partners.
* Identifying organizations and professionals who may benefit from learning about our psychotherapy services.
* Following up with professionals and agencies after initial outreach when appropriate.
* Maintaining an organized record of outreach activities, contacts, follow-ups, and referral opportunities.
* Communicating professionally and respectfully when representing the clinic.
* Sharing information about our therapists, specialties, services, and referral process with potential referral sources.
* Identifying opportunities for community partnerships, networking, and professional referrals.
* Supporting the clinic's organic marketing efforts, including outreach initiatives, community networking, and increasing awareness of our online presence.
* Providing regular updates on outreach activities, responses, and potential referral relationships.
**To Succeed in This Role:**
* You will excel if you possess excellent verbal communication skills and the ability to lead and promote the vision of the clinic.
* You must be extremely organized, thinking 10 steps ahead, with the ability to see the