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BC

Residential Support Worker

Banyan Community Services

Hamilton
Publié le 13 novembre 2026

Description du poste

**Company Overview:** Banyan is a not-for-profit organization that has provided quality services to the youth justice, children, and senior`s community support sectors since 1978. Banyan is committed to improving the mental, physical, and social well-being of at-risk populations in our service areas of Hamilton, Niagara, Brant, Haldimand, Norfolk, and Wellington. **Purpose of the Position:** The purpose of this position is to assist in the supervision and care for youth in a twenty-four (24) hour out of home residential program for young person’s reflecting best practices as defined by BCS Policies and Procedures, and Banyan Community Services policy and procedure manual. Under the supervision of the Program Manager, and in conjunction with the Residential Support Worker Leads this position will attend to the physical and emotional needs of youth in your care, through individual and group programming, and advocacy on behalf of each youth. Significant working relationships include participation within a multidisciplinary team of Residential Support Workers, other agency staff, and Management. **Position Responsibilities:** *A. Youth Care & Supervision* *Provide direct supervision of all youths in the residence. Observe and report behaviour patterns, work habits, and personality traits of the youth in our care through the following methods:* * Assisting youth to achieve behaviour and life management goals: assess, teach, and evaluate life skills and abilities of each youth. * Assist in the implementation and facilitation of cognitive based programs, under the direction of the Residential Support Worker Lead and Program Manager. * Contribute to the individualizing of a case management plans for each youth through the provision of relevant feedback and behavioural observations. This shall be done in consultation with the multi-disciplinary team. * Plan, organize and conduct recreational outings and assist youth in the pursuit of pro-social leisure pursuits. * Under direction of the Residential Support Worker Lead and the management team, use appropriate intervention in crisis situation. * Assist in the planning and preparation of meals. * Report unusual patterns of behaviour or concerns to the Residential Support Worker Lead and Program Manager. * Oversee discipline situations to ensure constructive solutions toward positive behaviour. This is accomplished through the use of natural and logical consequences. * Production of professional verbal or written reports when required. * Assist in documenting unusual patterns of behaviour or issues with respect to youths in appropriate youth case file. * Assist in laundering youth’s clothing and general house cleaning as required. * Participate in regular supervision meetings with the Residential Support Worker Lead and/or Program Manager. * Participate in mandatory training. * Participate in performance reviews. * Any other duties as assigned by the Residential Support Worker Lead and